- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - Staples® Official Online Store # staples.com Markdown: [Snapshot](https://truthsignal.com/business/staples.com/snapshot.md) [Full report](https://truthsignal.com/business/staples.com/report.md) ## Website staples.com Staples® Official Online Store Staples offers free next-day delivery when you spend $35+ on office supplies & furniture, ink, printing services, computers, & promotional products for business. staples.com One of the first images collected of this website on 25 Dec 1996 Checked on 12 Nov 2026, 21:01 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 95 out of 100, High truth signals. Customer satisfaction: mixed 95 / 100 High truth signals Top 1% of businesses we’ve checked ## Business details Category: Office supplies Founded: 1986 Sells: Goods and services together Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 31 years Address: [PO Box 9274, 500 Staple Dr, Framingham, MA, 01701, USA](https://www.google.com/maps/search/?api=1&query=PO%20Box%209274%2C%20500%20Staple%20Dr%2C%20Framingham%2C%20MA%2C%2001701%2C%20USA) Email address: info@staples.com Phone number: Not found Contact page: Not found Website: [staples.com](https://staples.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: Not found ## Customer reviews, accreditations and complaints Site Reviews Rating [SmartCustomer](https://www.smartcustomer.com/reviews/staples.com) · Read 12 November 2026 · 627 reviews · 3.1 out of 5 stars [Reviews.io](https://www.reviews.io/company-reviews/store/staples-com) · Read 12 November 2026 · 12 reviews · 3.9 out of 5 stars Total 639 3.1 out of 5 stars Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://www.trustpilot.com/review/staples.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/office-supplies/staples-inc-0021-85488) Customer satisfaction Mixed · Medium confidence · From 639 reviews on 2 independent review sites App experience Insufficient evidence · No app ratings found ## Summary Is staples.com legit and trustworthy? Truth score 95 out of 100, high truth signals: 7 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mixed, medium confidence. We read 2 of its pages: delivery and terms. Its website address was registered 31 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. We could not find social media profiles or a phone number. ### Positives - We read 2 of its pages · delivery and terms. - Its website address was registered 31 years ago. - It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). - No malware or phishing warnings found for its website. ### Not found - Social presence information was not found from our checks. - Phone number information was not found from our checks. Our technical team has been informed. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Staples offers free next-day delivery when you spend $35+ on office supplies & furniture, ink, printing services, computers, & promotional products for business. — Staples® Official Online Store, in their own words Sources [Its homepage](https://www.staples.com/) ### How to check if staples.com is legit To check if staples.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about staples.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in the US; serves Canada and the US; founded in 1986 (Wikipedia) Country Where the company is based: US Why we believe that: OpenData.org's record puts its head office in PO Box 9274, 500 Staple Dr, Framingham, MA, 01701, USA, its Better Business Bureau profile is a US listing Which countries the company serves: Canada, US Why we believe that: $ prices on its homepage, it publishes pages for 2 countries (hreflang), its delivery page says it ships internationally, its delivery page says it ships to the US Registration SEC registration (CIK): 0000791519 From Wikipedia Type (Wikipedia): Delaware corporation Industry: retail Founded: 1986 Employees: 79075 Revenue: 22492000000 United States dollar From OpenData.org Listed name: STAPLES, INC. Trading names: STAPLES, STAPLES THE BUSINESS DEPOT, STAPLES WINDSOR, STAPLES MIRAMICHI, STAPLES BUSINESS DEPOT, STAPLES DARTMOUTH SOUTH, STAPLES TILLSONBURG, STAPLES FOOTHILLS, STAPLES CHARLOTTETOWN, STAPLES CHATHAM Related websites: staples.ca, storelocator.staples.ca Locations Head office (OpenData.org): PO Box 9274, 500 Staple Dr, Framingham, MA, 01701, USA Number of locations: 342 Business databases Crunchbase: [https://www.crunchbase.com/organization/staples](https://www.crunchbase.com/organization/staples) Sources [Wikipedia](https://en.wikipedia.org/wiki/Staples_Inc.) Domain registration Its website address was registered 31 years ago - Its website address is locked against being transferred to someone else Domain age: 31 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=staples.com) Website details We read 2 of its pages: delivery and terms - Company contact email is available HTTPS enabled: Yes Contact phone number found: Not found Contact page found: Not found Hosting company: Akamai Technologies, Inc. Sources [Homepage](https://staples.com/) [Delivery page](https://staples.com/Shipping-Packing-Mailing-Supplies/cat_SC5585) [Shipping center](https://staples.com/lp/shipping-center) [Terms page](https://staples.com/hc) Search engines and AI Lets in every search engine and AI tool Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All allowed Google Search: Allowed by default Googlebot Bing: Allowed by default Bingbot AI training All allowed OpenAI: Allowed by default GPTBot Anthropic: Allowed by default ClaudeBot Google AI: Allowed by default Google-Extended Apple AI: Allowed by default Applebot-Extended Common Crawl: Allowed by default CCBot Meta: Allowed by default meta-externalagent ByteDance (TikTok): Allowed by default Bytespider AI answers All allowed ChatGPT search: Allowed by default OAI-SearchBot ChatGPT: Allowed by default ChatGPT-User Claude search: Allowed by default Claude-SearchBot Claude: Allowed by default Claude-User Perplexity: Allowed by default PerplexityBot Sources [robots.txt](https://staples.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 639 reviews across 2 platforms, rated 3.1 to 3.9 out of 5 Platform · Rating · Reviews [Trustpilot](https://www.trustpilot.com/review/staples.com) · Unknown · Unknown [SmartCustomer](https://www.smartcustomer.com/reviews/staples.com) · 3.1 out of 5 stars · 627 [Reviews.io](https://www.reviews.io/company-reviews/store/staples-com) · 3.9 out of 5 stars · 12 Total · 3.1 out of 5 stars · 639 [Better Business Bureau](https://www.bbb.org/us/ma/framingham/profile/office-supplies/staples-inc-0021-85488) Visitor traffic It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) - Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier Monthly visitor data Popularity among Chrome users: top 50,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 10,000 sites Where its visitors are Share of people looking up staples.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 United States 77.7% - 2 United Kingdom 5.0% - 3 France 2.3% - 4 Brazil 2.2% - 5 Germany 1.6% - 6 Netherlands 1.2% - 7 Canada 1.1% - 8 Singapore 1.1% - 9 Argentina 0.8% - 10 South Africa 0.5% Top 10 of 77 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/staples.com) Web history and authority The Internet Archive first saved a copy of its website 29 years ago Website archive history: 29 years Sources [First archived copy](https://web.archive.org/web/19961225/staples.com) Social presence We could not check how big its social media following is: the check ran out of time. ### What data this site collects about you Tracking tools on its homepage Google Analytics, Google Ads and Criteo Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Google Analytics: Counts your visits and what you look at. Google Ads: Tracks what you do to show you Google adverts. Criteo: Follows you to show you this site's products on other sites. Source [Its homepage](https://staples.com/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is protected: mail forged in its name is blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: reject Certificate Security certificate browsers warn about: No Certificate issuer: DigiCert Inc Certificate type: OV Certificate expires: 25 Mar 2027 Hosting Nameservers: a1-51.akam.net a12-65.akam.net a13-65.akam.net a14-66.akam.net a3-64.akam.net a6-66.akam.net Address: 184.25.192.215 Sources [Its DNS records](https://dns.google/query?name=staples.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source staples.com's DNS records Run staples.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/staples.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run staples.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/staples.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source staples.com/robots.txt Run staples.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/staples.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for staples.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=staples.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/staples.com%23change) ### Similar businesses Other businesses in Office supplies and related categories, those most like Staples® Official Online Store first. [95 Office Depot OfficeMax officedepot.com High](https://truthsignal.com/business/officedepot.com) [70 OfficeSupply.com officesupply.com High](https://truthsignal.com/business/officesupply.com) [92 Quill.com quill.com High](https://truthsignal.com/business/quill.com) [57 Present & Correct presentandcorrect.com Mixed](https://truthsignal.com/business/presentandcorrect.com) [84 FoodServiceDirect.com foodservicedirect.com High](https://truthsignal.com/business/foodservicedirect.com) [12 Blank Sourcing blanksourcing.online Low](https://truthsignal.com/business/blanksourcing.online) [See where Staples® Official Online Store sits on the leaderboard](https://truthsignal.com/leaderboard?page=2) ## Past reports The report as it read each month, newest first: - 2026-11: truth score 95, High: https://truthsignal.com/business/staples.com/report/2026-11.md ## How the customers' Total rating is worked out Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 3.1 × 627 (SmartCustomer) + 3.9 × 12 (Reviews.io)) ÷ (7 + 639) = 3.1, to one decimal place ## Cite Truth Signal, Staples® Official Online Store: truth score 95 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/staples.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/staples.com.json