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check ran out of time"},{"source":"trustindex","ok":true,"fetched_at":"2026-11-12T21:00:59.014214+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-12T21:01:08.158859+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-12T21:01:12.805467+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-11-12T21:00:59.318245+00:00","error":null,"why":null}],"history":[{"at":"2026-11-12","kind":"first","sources":{"read":24,"of":24},"score":95,"band":"HIGH","judged":true,"changes":[],"date":"12 November 2026","label":"First check","detail":null,"score_text":"Score 95, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":95,"followers":null,"change":null,"new":[],"points":534}],"cost":{"gathering":0.00134,"score":0.00017,"total":0.00151},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":95,"band":"HIGH","url":"https://truthsignal.com/business/staples.com/report/2026-11.md"}],"summary_text":"We read 2 of its pages: delivery and terms. Its website address was registered 31 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. We could not find social media profiles or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: shipping, terms","source":"website","plain":true},{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"Among the 10,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["social"],"sources_agree":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves Canada and the US; founded in 1986 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: delivery and terms","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","639 reviews across 2 platforms, rated 3.1 to 3.9 out of 5","good"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 29 years ago","good"],["Reputation and track record","social","Social presence","users","We could not check how big its social media following is: the check ran out of time.","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"7 clear · 1 not found · 2 for information","held":null,"satisfaction":[["SmartCustomer","3.1","627 reviews · read 12 November 2026",false],["Reviews.io","3.9","12 reviews · read 12 November 2026",false]],"bbb":[],"average":"3.1","average_sum":"(7 × 3.5 + 3.1 × 627 (SmartCustomer) + 3.9 × 12 (Reviews.io)) ÷ (7 + 639) = 3.1, to one decimal place","also":[["Trustpilot","https://www.trustpilot.com/review/staples.com"]],"trustpilot":"https://www.trustpilot.com/review/staples.com","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["Rated 3.9 stars out of 5 from 12 reviews on Reviews.io","good"],["Rated 3.1 stars out of 5 from 627 reviews on SmartCustomer","good"],["It has a review page on Trustpilot","good"]],"crux":[["Real people visited its website in 24 of the last 24 months","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: delivery and terms","source":"website"},{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"It is among the 10,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is staples.com legit and trustworthy? Truth score 95 out of 100, high truth signals: 7 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mixed, medium confidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/staples.com","assessed_at":"2026-11-12T21:01:53.289862+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Staples® Official Online Store: truth score 95 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/staples.com"}}