# SpareRoom (spareroom.com)

Is spareroom.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 78 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 2,523 reviews; SmartCustomer 2.2 · 50 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Property portal
- Sells to: The public
- Kind of seller: Marketplace
- Licensed trade: No licence normally needed
- Domain age: 24 years
- Address: , 234 5th Avenue, #413, New York, US
- Email address: customerservices@spareroom.com
- Phone number: +1 877-834-2909
- Contact page: https://spareroom.com/contact.pl
- Website: https://spareroom.com/
- Social media: Facebook https://www.facebook.com/spareroom/, Instagram https://www.instagram.com/spareroom/, TikTok https://www.tiktok.com/@spareroom, YouTube https://www.youtube.com/spareroom
- Latest YouTube video: SpeedRoommating comes to Phoenix https://www.youtube.com/watch?v=-Y3-Hdxn_2I

## Summary

spareroom.com's website address was registered 24 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube), with its largest audience of 100,301 followers on Facebook. Customers have left 2,523 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 50 reviews on SmartCustomer average only 2.2 stars out of 5. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 24 years ago (source: rdap)
- It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 100,301 followers on Facebook (source: social)
- Great independent reputation: 2,523 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (50 on SmartCustomer), but it falls short with only 2.2 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if spareroom.com is legit

To check if spareroom.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about spareroom.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US (For information)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://spareroom.com/contact.pl), about (https://spareroom.com/content/about-us/about-spareroom/), terms (https://spareroom.com/content/default/terms-us/), privacy (https://spareroom.com/privacy)
- Reputation and track record: Customer reviews: 2,573 reviews across 2 platforms, rated 2.2 to 4.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 100,301 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from spareroom.com's own pages.

- Ways to contact them: “Contact us by email or phone” (https://www.spareroom.com/contact.pl)
- In their own words: “Every 3 minutes someone finds a roommate on SpareRoom - as the #1 roommate finder you'll be sure to find yours. We have a team of moderators working 7 days a week to check ads and content. Everyone's idea of the perfect roommate is different, so search based on what's important to you.” (https://www.spareroom.com/content/about-us/about-spareroom/)
- Who you're buying from: “Welcome to www.spareroom.com (the "Site" ) and/or our US SpareRoom mobile application (collectively the "Platform" ) brought to you by Spareroom, Inc ( "SpareRoom" , "we" , "us" and "our" ), a company registered in Delaware with file number 6113758.” (https://www.spareroom.com/content/default/terms-us/)

## Cite

Truth Signal, SpareRoom: truth score 78 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/spareroom.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/spareroom.com