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Our website is operated by SoleStarr LLC under the SoleStarr brand at solestarr.com. We focus on clear product listings, visible pricing, secure card checkout, and published shipping and return terms.","question":"In their own words"},{"url":"https://solestarr.com/refund-returns/","kind":"returns","quote":"You may request a return within 14 days after delivery.","question":"How long you have to return"},{"url":"https://solestarr.com/refund-returns/","kind":"returns","quote":"If you receive a damaged, defective, or incorrect item, contact us within 7 days after delivery and include clear photos of the issue and the package.","question":"Faulty or damaged items"},{"url":"https://solestarr.com/shipping-policy/","kind":"shipping","quote":"Free Standard Shipping is available for eligible United States orders shown at checkout.","question":"Delivery cost"}],"reviews":[{"url":"https://www.trustpilot.com/review/solestarr.com","found":true,"label":"Trustpilot","rating":4.2,"source":"reviews","reviews":56},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 2 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Support email: support@solestarr.com","source":"website"},{"text":"Support phone: +1 415-938-9366","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none)","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 24 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 1 platforms: instagram; largest audience 3,418 followers on instagram","source":"social"},{"text":"Trustpilot: rated 4.2 from 56 reviews","source":"reviews"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T13:46:29.035195+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T13:46:27.785743+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T13:46:28.029369+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-14T01:04:39.651396+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T13:46:28.074350+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T13:46:28.222959+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-07T13:46:28.307576+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T13:46:28.326712+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T13:46:27.943390+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T13:46:28.696097+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T13:46:28.685130+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T13:46:27.903336+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T13:46:28.942355+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-09T18:52:52.226553+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-14T01:04:35.928506+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T13:46:28.638716+00:00","error":null}],"cost":{"gathering":0.02226,"score":0.00092,"total":0.02318},"claimed":false,"claimed_at":null,"summary_text":"solestarr.com's website address was registered 2 years ago, and is locked against transfer to someone else. Customers have left 56 reviews on Trustpilot, averaging 4.2 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find visitor traffic figures.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 2 years ago","source":"rdap","plain":true},{"text":"A not fully established independent reputation: 56 reviews on Trustpilot, rated 4.2 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Visitor traffic information was not found from our checks.","source":"crux","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 2 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.2 stars out of 5 from 56 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","nothing known","none"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 24 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 1 social media platforms (Instagram); the largest audience is 3,418 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"8 clear · 1 not found · 1 for information","held":null,"satisfaction":[["Trustpilot","4.2","56 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 2 years ago","source":"rdap"},{"text":"A not fully established independent reputation: 56 reviews on Trustpilot, rated 4.2 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Visitor traffic information was not found from our checks.","source":"crux"}]]]},"answer":"Is solestarr.com legit and trustworthy? Truth score 56 out of 100, mixed truth signals: 8 of 10 public checks clear, 1 not found, 1 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/solestarr.com","assessed_at":"2026-10-14T01:04:39.691156+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, SoleStarr: truth score 56 out of 100, legitimacy confidence Medium, assessed 2026-10-14, https://truthsignal.com/business/solestarr.com"}}