{"domain":"smoothspine.com","kind":"business","slug":null,"name":"SmoothSpine","jurisdiction":null,"company_number":null,"assessed_at":"2026-10-08T13:50:08.834007+00:00","checked_at":"2026-10-07T14:56:56.778966+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-07T14:56:47.210181+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:47.210181+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-07T14:56:45.792362+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:45.792362+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-07T14:56:45.858005+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:45.858005+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-07T14:56:56.778966+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:56.778966+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-07T14:56:46.106381+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.106381+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-07T14:56:45.925732+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:45.925732+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-07T14:56:46.440099+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.440099+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-07T14:56:46.463669+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.463669+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-07T14:56:46.002465+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.002465+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-07T14:56:46.497691+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.497691+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-07T14:56:46.706933+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.706933+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-07T14:56:45.946782+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:45.946782+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-07T14:56:46.904968+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.904968+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-07T14:56:50.389429+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:50.389429+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-07T14:56:46.412413+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.412413+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-07T14:56:46.658418+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-07T14:56:46.658418+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":79,"warning":null,"customer_satisfaction":{"answer":0.87,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.4,"reviews":7000}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.86,"business_legitimacy":0.7,"established_history":0.89,"identity_consistency":0.56,"independent_reputation":0.86,"real_customer_evidence":0.85},"warning_fact":null,"warning_effect":null,"enough_evidence":0.8,"customer_satisfaction":0.87},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"none"},{"label":"Nameservers","value":"ns-cloud-b1.googledomains.com, ns-cloud-b2.googledomains.com, ns-cloud-b3.googledomains.com, ns-cloud-b4.googledomains.com"},{"label":"Address","value":"23.227.38.72"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-12-26"}],"crux":[{"label":"Popularity among Chrome users","value":"top 1,000,000 sites"},{"label":"First known user traffic","value":"2025-10"},{"label":"Months with real traffic, of the last 24","value":11},{"label":"Traffic pattern","value":"steady"},{"label":"Rank jump in the last 12 months","value":"unlisted to top 500,000 by 2025-12"},{"label":"Rank drop in the last 12 months","value":"none"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"7 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":null},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":null},{"label":"X page","value":null},{"label":"Social follower counts","value":{"total":10000}},{"label":"YouTube channel","value":null}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Trustpilot rating","value":4.4},{"label":"Trustpilot review count","value":7000}],"wayback":[{"label":"Website archive history","value":"5 years"},{"label":"Wikipedia page","value":"no"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":"Not found"},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"Not found"},{"label":"Where the company is based","value":"Netherlands"},{"label":"Why we believe that","value":["its terms are governed by the laws of Netherlands","its legal pages name a company ending B.V."]},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["$ prices on its homepage"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://smoothspine.com/"},{"label":"pages/terms-of-service","url":"https://smoothspine.com/pages/terms-of-service"}],"social":[{"label":"facebook","url":"https://www.facebook.com/SmoothSpine-106013564124992/","followers":null,"metric":null,"via":"site"},{"label":"instagram","url":"https://www.instagram.com/smoothspine_/","followers":10000,"metric":"followers","via":"site"},{"label":"x","url":null,"followers":null,"metric":null,"via":null},{"label":"linkedin","url":null,"followers":null,"metric":null,"via":null},{"label":"youtube","url":null,"followers":null,"metric":null,"via":null},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":null}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/smoothspine.com"}]},"summary":{"icon":"https://smoothspine.com/cdn/shop/files/Copy_of_FB_PF_lgoo_1.png?v=1613675121&width=96","based":"NL","email":"support@smoothspine.com","image":null,"phone":"+1 229-544-5875","title":"SmoothSpine","years":"7 years","rating":4.4,"serves":["US"],"address":null,"reviews":7000,"contact_url":null,"description":null,"final_check":["phone"],"address_note":null,"contact_form":null,"reviews_source":"Trustpilot","reviews_total":7000},"pages":{"terms":"https://smoothspine.com/pages/terms-of-service"},"answers":null,"reviews":[{"url":"https://www.trustpilot.com/review/smoothspine.com","found":true,"label":"Trustpilot","rating":4.4,"source":"reviews","reviews":7000},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: terms","source":"website"},{"text":"Domain registered 7 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 2 platforms: facebook, instagram; largest audience 10,000 followers on instagram","source":"social"},{"text":"Support email: support@smoothspine.com","source":"website"},{"text":"Support phone: +1 229-544-5875","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 5 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Trustpilot: rated 4.4 from 7,000 reviews","source":"reviews"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"},{"text":"Popularity jumped from unlisted to top 500,000 by 2025-12: a burst of traffic, not a track record","source":"crux"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T14:56:47.210181+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T14:56:45.792362+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T14:56:45.858005+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-07T14:56:56.778966+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T14:56:46.106381+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T14:56:45.925732+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-07T14:56:46.440099+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T14:56:46.463669+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T14:56:46.002465+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T14:56:46.497691+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T14:56:46.706933+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T14:56:45.946782+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T14:56:46.904968+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-07T14:56:50.389429+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-07T14:56:46.412413+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T14:56:46.658418+00:00","error":null}],"cost":{"gathering":0.02113,"score":0.00069,"total":0.02182},"claimed":false,"claimed_at":null,"summary_text":"We read its terms page. Its website address was registered 7 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Facebook and Instagram), with its largest audience of 10,000 followers on Instagram. Customers have left 7,000 reviews on Trustpilot, averaging 4.4 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find an address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: terms","source":"website","plain":true},{"text":"Domain registered 7 years ago","source":"rdap","plain":true},{"text":"Social presence on 2 platforms: facebook, instagram; largest audience 10,000 followers on instagram","source":"social","plain":true},{"text":"Great independent reputation: 7,000 reviews on Trustpilot, rated 4.4 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the Netherlands; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 7 years ago","good"],["Who they are","website","Website details","globe","We read its terms page","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.4 stars out of 5 from 7,000 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Its visitor numbers jumped suddenly into the top 500,000 websites by December 2025: a burst of traffic rather than a steady history","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 5 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 2 social media platforms (Facebook and Instagram); the largest audience is 10,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.4","7,000 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"We read its terms page","source":"website"},{"text":"Its website address was registered 7 years ago","source":"rdap"},{"text":"It is on 2 social media platforms (Facebook and Instagram); the largest audience is 10,000 followers on Instagram","source":"social"},{"text":"Great independent reputation: 7,000 reviews on Trustpilot, rated 4.4 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry"}]]]},"answer":"Is smoothspine.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/smoothspine.com","assessed_at":"2026-10-08T13:50:08.834007+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, SmoothSpine: truth score 79 out of 100, legitimacy confidence High, assessed 2026-10-08, https://truthsignal.com/business/smoothspine.com"}}