# Smallflower (smallflower.com)

Is smallflower.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 6 of 10 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.

- Truth score: 77 out of 100
- Legitimacy confidence: high
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 28 years
- Address: 4716 N. Lincoln Avenue Chicago, IL 60625
- Email address: customerservice@smallflower.com
- Phone number: +1 773-989-0900
- Contact page: https://smallflower.com/pages/contact-us
- Website: https://smallflower.com/
- Social media: Facebook https://facebook.com/smallflower, Instagram https://instagram.com/shopsmallflower, TikTok https://www.tiktok.com/@merzapothecary, YouTube https://youtube.com/smallflowertv
- Latest YouTube video: Jao Brand Goe Oil Review + Demo | Concentrated All-Over Body Oil For Dry, Winter Skin https://www.youtube.com/watch?v=IOORofHdUpY

## Summary

smallflower.com's website address was registered 28 years ago, and is locked against transfer to someone else. It has 1,039 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 28 years ago (source: rdap)
- 1,039 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history, truth checks and authority information was not found from our checks. (source: wayback)

## How to check if smallflower.com is legit

To check if smallflower.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about smallflower.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Canada and the US (For information)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, returns, delivery, terms and privacy (Clear). Pages found: contact (https://smallflower.com/pages/contact-us), returns (https://smallflower.com/pages/return-refund-policy), delivery (https://smallflower.com/pages/shipping-information), terms (https://smallflower.com/pages/terms-of-service), privacy (https://smallflower.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: 1,039 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history, truth checks and authority: We have checked it once, on 3 November 2026 (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, TikTok and YouTube; their follower counts are unknown because the profile search could not run (For information)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## Checks we have made

Newest first, since 3 November 2026.

- 3 November 2026: First check. Score 77, High truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from smallflower.com's own pages.

- Phone support: “To order by phone or to call Merz Apothecary, our retail store, call us at: (773) 989-0900 (10AM - 6PM CST, Monday through Friday)” (https://www.smallflower.com/pages/contact-us)
- How long you have to return: “Smallflower accepts returns on most unopened and unused products within 30 days of the order being received.” (https://www.smallflower.com/pages/return-refund-policy)
- Do returns cost anything: “Customers are responsible for return shipping costs.” (https://www.smallflower.com/pages/return-refund-policy)
- Delivery cost: “If the package does not arrive on the scheduled business day, the shipping cost is refundable.” (https://www.smallflower.com/pages/shipping-information)

## Could not be checked this time

- Social presence

## Cite

Truth Signal, Smallflower: truth score 77 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/smallflower.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/smallflower.com.json