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Its website address was registered 21 years ago, and is locked against transfer to someone else. It is among the 500 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 123 reviews on SmartCustomer average only 1.3 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 468 complaint(s) filed against business. Of its 1,721 complaints closed in three years, 220 were resolved to the customer's satisfaction. We could not find an email address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: shipping, terms, privacy","source":"website","plain":true},{"text":"Domain registered 21 years ago","source":"rdap","plain":true},{"text":"Among the 500 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (123 on SmartCustomer), but it falls short with only 1.3 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated F, not accredited; 1,721 complaints closed in three years, 220 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in Canada; serves 37 countries; founded in 2006 (Wikipedia) · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 21 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 1.3 stars out of 5 from 123 reviews on SmartCustomer","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 500 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 20 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 4,547,686 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","1.3","123 reviews",false],["BBB","F","220 of 1,721 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 220 of its 1,721 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 490,000 subscribers and 320 videos, the latest uploaded on 7 Aug 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 3 of its pages: delivery, terms and privacy","source":"website"},{"text":"Its website address was registered 21 years ago","source":"rdap"},{"text":"It is among the 500 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (123 on SmartCustomer), but it falls short with only 1.3 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it F, and does not accredit it; 220 of its 1,721 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is shopify.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/shopify.com","assessed_at":"2026-10-11T00:03:45.630911+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Shopify: truth score 87 out of 100, legitimacy confidence High, assessed 2026-10-11, https://truthsignal.com/business/shopify.com"}}