# shopgoodwill.com (shopgoodwill.com)

Is shopgoodwill.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 5 of 10 public checks clear, 1 to be cautious about, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 79 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 354 reviews · rating not read; SmartCustomer 1.7 · 652 reviews
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Second-hand marketplace
- Sells: Physical goods
- Sells to: The public
- Licensed trade: No licence normally needed
- Domain age: 27 years
- Address: 410 N. Fairview, Santa Ana CA, 92703
- Email address: support@shopgoodwill.com
- Phone number: +1 714-492-1150
- Contact page: https://shopgoodwill.com/help/faqdetail/contact-us
- Website: https://shopgoodwill.com/
- Social media: Facebook https://www.facebook.com/shopgoodwill, Instagram https://www.instagram.com/shopgoodwill_com/, YouTube https://www.youtube.com/channel/UCo7_De3AE4nsS3wTdZexcsg
- Latest YouTube video: 6 90's Finds! https://www.youtube.com/watch?v=eesWUOo_O80

## Summary

shopgoodwill.com's website address was registered 27 years ago, and is locked against transfer to someone else. It has 354 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 652 reviews on SmartCustomer average only 1.7 stars out of 5. We could not find an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 27 years ago (source: rdap)
- 354 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (652 on SmartCustomer), but it falls short with only 1.7 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)

## How to check if shopgoodwill.com is legit

To check if shopgoodwill.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about shopgoodwill.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US (For information)
- Who they are: Domain registration: Its website address was registered 27 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://shopgoodwill.com/help/faqdetail/contact-us), about (https://shopgoodwill.com/help/faqdetail/about-shopgoodwill), terms (https://shopgoodwill.com/about/terms-of-use), privacy (https://shopgoodwill.com/about/privacy-policy)
- Reputation and track record: Customer reviews: 1,006 reviews across 2 platforms, rated 1.7 to 1.7 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from shopgoodwill.com's own pages.

- In their own words: “ShopGoodwill.com is the first e-commerce auction site created, owned and operated by a non-profit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Revenue from these auction sales support the Goodwill mission to help people overcome challenges in building skills, finding jobs and growing their careers through the power of work.” (https://shopgoodwill.com/help/faqdetail/about-shopgoodwill)

## Could not be checked this time

- social, bbb

## Cite

Truth Signal, shopgoodwill.com: truth score 79 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/shopgoodwill.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/shopgoodwill.com