# Shopbop (shopbop.com)

Is shopbop.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 81 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 847 reviews · rating not read; SmartCustomer 2.7 · 150 reviews; Reviews.io 1.7 · 17 reviews
- Claimed: no
- Assessed: 2026-10-17

## Summary

We read 4 of its pages: contact, about, delivery and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has 847 reviews on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 150 reviews on SmartCustomer average only 2.7 stars out of 5. Its 17 reviews on Reviews.io average only 1.7 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address, country, policy returns, policy terms, state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 4 of its pages: contact, about, delivery and privacy (source: website)
- Its website address was registered 27 years ago (source: rdap)
- 847 reviews on Trustpilot (source: reviews)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (150 on SmartCustomer), but it falls short with only 2.7 stars out of 5 (source: reviews)
- A low number of independent reviews (17 on Reviews.io), but it falls short with only 1.7 stars out of 5 (source: reviews)

## How to check if shopbop.com is legit

To check if shopbop.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about shopbop.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the UK, India and the US; founded in 1999 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 27 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, delivery and privacy (Clear). Pages found: contact (https://shopbop.com/ci/aboutShopBop/customerservice.html), about (https://shopbop.com/ci/v2/lp/aboutus.html), delivery (https://shopbop.com/ci/v2/international_shipping__terms_and_conditions.html), privacy (https://shopbop.com/ci/v2/privacy_notice.html)
- Reputation and track record: Customer reviews: 1,014 reviews across 3 platforms, rated 1.7 to 2.7 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 26 years ago (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 2,389,839 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from shopbop.com's own pages.

- In their own words: “We're Shopbop—a global online retail destination for style inspiration and discovery since 1999. We offer women and men a curated selection of ready-to-wear and accessories from over 1,000 designers through daily new arrivals, compelling editorial content & expert style guidance. As part of the Amazon.com Inc. group of companies (and a close partner of Zappos), we provide best-in-class customer service, fast, free shipping worldwide and free returns in the U.S. and Canada.” (https://www.shopbop.com/ci/v2/lp/aboutus.html)
- Delivery cost: “If you refuse a shipment from Shopbop, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Shopbop.” (https://www.shopbop.com/ci/v2/international_shipping__terms_and_conditions.html)

## Cite

Truth Signal, Shopbop: truth score 81 out of 100, legitimacy confidence High, assessed 2026-10-17, https://truthsignal.com/business/shopbop.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/shopbop.com