# Shipstation (shipstation.com)

Is shipstation.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.

- Truth score: 84 out of 100
- Legitimacy confidence: high
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Category: Business software (SaaS)
- Sells to: Businesses
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 21 years
- Address: 4301 Bull Creek Rd, Suite 300, Austin
- Email address: support@shipstation.com
- Phone number: +1 512-886-4006
- Contact page: https://shipstation.com/contact-us/
- Website: https://shipstation.com/
- Social media: Facebook https://www.facebook.com/ShipStation, X https://x.com/shipstation

## Summary

shipstation.com's website address was registered 21 years ago, and is locked against transfer to someone else. It has 712 reviews on Trustpilot. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 21 years ago (source: rdap)
- 712 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if shipstation.com is legit

To check if shipstation.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about shipstation.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 21 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://shipstation.com/contact-us/), about (https://shipstation.com/about-us/), returns (https://shipstation.com/fulfillment/returns/), delivery (https://shipstation.com/fulfillment/shipping/), terms (https://shipstation.com/terms-of-service/), privacy (https://shipstation.com/privacy-policy)
- Reputation and track record: Customer reviews: 712 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 24,847 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from shipstation.com's own pages.

- In their own words: “Your passion for your business and ambition to grow inspires us to create solutions that support your goals so you can grow your business with confidence. We streamline shipping and fulfillment for businesses of all sizes, from ecommerce startups to global enterprises. We help you navigate each twist and turn so you can scale up your delivery services, create integrated warehouse networks, and build customer loyalty with every shipment.” (https://www.shipstation.com/about-us/)
- Do returns cost anything: “ShipStation helps you reduce costs by controlling which services are available for return shipping, choosing who pays for labels, and encouraging exchanges instead of refunds.” (https://www.shipstation.com/fulfillment/returns/)
- Delivery cost: “Whether you’re shipping a single order or managing high-volume ecommerce fulfillment, ShipStation’s shipping cost calculator helps you get fast, reliable quotes from top carriers so you can save time and money with every label.” (https://www.shipstation.com/fulfillment/api/shipping/)
- Who you're buying from: “Ltd. (ACN 6632927888 / ABN 28663292788), a company incorporated under the laws of Australia, having its registered office at L 5 60-64 Reservoir St., Surry Hills, NSW 2010 AUS, and its affiliates, including its parent company Auctane, Inc., and all references to “Provider” in the Terms shall be interpreted as references to Auctane Pty.” (https://www.shipstation.com/terms-of-service/)

## Cite

Truth Signal, Shipstation: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-27, https://truthsignal.com/business/shipstation.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/shipstation.com