# Shane Co. (shaneco.com)

Is shaneco.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 75 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from Trustpilot · 23 reviews · rating not read; SmartCustomer 3.2 · 34 reviews
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Jewellery and watches
- Founded: 1971
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 30 years
- Address: Privacy P.O. Box 3552 Englewood, CO 80155-9922
- Email address: customerservice@shaneco.com
- Phone number: +1 866-467-4263
- Contact page: Not found
- Website: https://shaneco.com/
- Social media: Facebook https://www.facebook.com/shanecompany, Instagram https://www.instagram.com/shanecompany/, X https://twitter.com/shanecompany, LinkedIn https://www.linkedin.com/company/shaneco, YouTube https://www.youtube.com/channel/UCkMA3Qfg5rvXLb-pC9RVTZw
- Latest YouTube video: Violetta Gold Heart Locket https://www.youtube.com/watch?v=LKo8ymg_KjQ

## Summary

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 30 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 30 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Social presence information was not found from our checks. (source: social)

## How to check if shaneco.com is legit

To check if shaneco.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about shaneco.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 1971 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 30 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://shaneco.com/customer-service), about (https://shaneco.com/about-shane-co), returns (https://shaneco.com/customer-service/returns), delivery (https://shaneco.com/customer-service/shipping), terms (https://shaneco.com/about/terms-and-conditions), privacy (https://shaneco.com/about/privacy-policy)
- Reputation and track record: Customer reviews: 57 reviews across 2 platforms, rated 3.2 to 3.2 out of 5 (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from shaneco.com's own pages.

- In their own words: “Log in or sign up to view and save favorites. Enter your email to get started — we’ll check if you’ve shopped with us before. Try again or sign in a different way.” (https://www.shaneco.com/about-shane-co)
- How long you have to return: “If you are not completely satisfied with your ShaneCo.com order, you can return or exchange your jewelry within 60 days of purchase at any Shane Co. store or by shipping it via FedEx.​ For a return or exchange to be accepted, the jewelry must be in its original condition and must not be a special custom order or have been extensively modified.​” (https://www.shaneco.com/customer-service/returns)
- Delivery cost: “If no one is available to sign, your order will be returned to the store, and you’ll receive a refund for your item(s), minus the delivery fee.” (https://www.shaneco.com/customer-service/shipping)

## Could not be checked this time

- social

## Cite

Truth Signal, Shane Co.: truth score 75 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/shaneco.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/shaneco.com