# Sephora (sephora.com)

Is sephora.com legit and trustworthy? Truth score 96 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 96 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from Trustpilot · 3,899 reviews · rating not read; Reviews.io 3.39 · 62 reviews
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Category: Cosmetics and make-up
- Founded: 1969
- Founded by: Dominique Mandonnaud
- Owned by: LVMH
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 30 years
- Address: 350 Mission St, San Francisco, CA 94105, San Francisco
- Email address: customerservice@sephora.com
- Phone number: +1 877-737-4672
- Contact page: Not found
- Website: https://sephora.com/
- Social media: Facebook https://www.facebook.com/sephora, Instagram https://www.instagram.com/sephora, X https://twitter.com/sephora, LinkedIn https://www.linkedin.com/company/sephora/, TikTok https://www.tiktok.com/@sephora, YouTube https://www.youtube.com/sephora
- Latest YouTube video: Sephora Quiet Hours are Here https://www.youtube.com/watch?v=Tz7x9LZ5j5E

## Summary

We read 3 of its pages: contact, delivery and terms. Its website address was registered 30 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: about, privacy, returns pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- We read 3 of its pages: contact, delivery and terms (source: website)
- Its website address was registered 30 years ago (source: rdap)
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- No malware or phishing warnings found for its website (source: safe_browsing)

## How to check if sephora.com is legit

To check if sephora.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about sephora.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; part of LVMH; founded in 1969 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 30 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: contact, delivery and terms (Clear). Pages found: contact (https://sephora.com/beauty/customer-service), delivery (https://sephora.com/beauty/pick-up-delivery-options), terms (https://sephora.com/beauty/terms-of-use)
- Reputation and track record: Customer reviews: 3,961 reviews across 2 platforms, rated 3.39 to 3.39 out of 5 (Clear)
- Reputation and track record: Visitor traffic: It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history, truth checks and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 23,000,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Checks we have made

Newest first, since 3 November 2026.

- 3 November 2026: First check. Score 96, High truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from sephora.com's own pages.

- Delivery cost: “Sign In for FREE Shipping” (https://sephora.com/beauty/pick-up-delivery-options)

## Could not be checked this time

- Company details

## Cite

Truth Signal, Sephora: truth score 96 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/sephora.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/sephora.com.json