# Sears Home Services (searshomeservices.com)

Is searshomeservices.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 84 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 15,479 reviews · rating not read; SmartCustomer 1.5 · 686 reviews
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Sells: Services
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Other licensed trade
- Domain age: 26 years
- Address: 3333 Beverly Road, Hoffman Estates
- Email address: Not found
- Phone number: +1 802-552-4364
- Contact page: https://searshomeservices.com/contact
- Website: https://searshomeservices.com/
- Social media: Facebook https://www.facebook.com/SearsHomeServices, Instagram https://www.instagram.com/searshomeexpert/, X https://x.com/searshomeexpert, LinkedIn https://www.linkedin.com/company/sears-home-services, YouTube https://www.youtube.com/user/SearsHomeService

## Summary

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 26 years ago, and is locked against transfer to someone else. It has 15,479 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 686 reviews on SmartCustomer average only 1.5 stars out of 5. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 4 of its pages: contact, about, terms and privacy (source: website)
- Its website address was registered 26 years ago (source: rdap)
- 15,479 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (686 on SmartCustomer), but it falls short with only 1.5 stars out of 5 (source: reviews)

## Not found

- Email address information was not found from our checks. (source: website)

## How to check if searshomeservices.com is legit

To check if searshomeservices.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about searshomeservices.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 26 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://searshomeservices.com/contact), about (https://searshomeservices.com/about), terms (https://searshomeservices.com/terms), privacy (https://searshomeservices.com/privacy)
- Reputation and track record: Customer reviews: 16,165 reviews across 2 platforms, rated 1.5 to 1.5 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 25 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 114,869 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from searshomeservices.com's own pages.

- Phone support: “If your appliance has a warranty or protection agreement, please call us at 1-800-469-4663” (https://www.searshomeservices.com/contact)
- In their own words: “Call on our technicians to get the job done right on the first visit. Our technicians fix any appliance, regardless of where you bought it. We extend life of all your HVAc, appliances, and lawn and garden tools.” (https://www.searshomeservices.com/about)

## Could not be checked this time

- bbb

## Cite

Truth Signal, Sears Home Services: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/searshomeservices.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/searshomeservices.com