# Screwfix (screwfix.com)

Is screwfix.com legit and trustworthy? Truth score 97 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.

- Truth score: 97 out of 100
- Legitimacy confidence: high
- Claimed: no
- Assessed: 2026-10-25

## Business details

- Category: DIY tools, hardware and building materials
- Founded: 1979
- Owned by: Kingfisher plc
- Places to visit: 541 stores (London (17), Bristol (6), Nottingham (6), Edinburgh (5), Leeds (5) and more)
- Sells: Physical goods
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 29 years
- Address: Trade House, Mead Avenue, Yeovil, BA22 8RT
- Email address: online@screwfix.com
- Phone number: +44 333 011 2112
- Contact page: Not found
- Website: https://screwfix.com/
- Social media: Facebook https://www.facebook.com/Screwfix/, Instagram https://www.instagram.com/screwfix_uk/, X https://twitter.com/screwfix/, TikTok https://www.tiktok.com/@screwfix_uk, YouTube https://www.youtube.com/user/screwfix/
- Latest YouTube video: Zep Multi-Purpose Foam Cleaner | Screwfix https://www.youtube.com/watch?v=IIHlDObcv-A

## Summary

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It has 6,175 reviews on Trustpilot. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: email, vat number read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 29 years ago (source: rdap)
- 6,175 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## How to check if screwfix.com is legit

To check if screwfix.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about screwfix.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Part of Kingfisher plc; founded in 1979 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://screwfix.com/help/helphome), about (https://screwfix.com/help/aboutus), returns (https://screwfix.com/help/returns), delivery (https://screwfix.com/help/delivery), terms (https://screwfix.com/help/termsandconditions), privacy (https://screwfix.com/help/privacypolicy)
- Reputation and track record: Customer reviews: 6,175 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 27 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 374,538 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from screwfix.com's own pages.

- In their own words: “Screwfix is part of Kingfisher plc, the international home improvement company with over 1,400 stores, supported by a team of over 80,000 colleagues, in 10 countries in Europe and Turkey. Screwfix is convenient, straightforward and affordably-priced, helping its trade customers get the job done quickly, affordably and right first time. From power tools and work wear to cables and pipe fittings, Screwfix offers over 10,000 products available for pick up from more than 900 stores nationwide.” (https://www.screwfix.com/help/aboutus)
- Do returns cost anything: “FREE RETURNS with our 30-Day Money Back Guarantee” (https://www.screwfix.com/help/returns)
- Faulty or damaged items: “Non-faulty items should be unused and in a saleable condition and with their original packaging, please make sure that you return all component parts and any promotional items or free gifts to your nearest Screwfix Store.” (https://www.screwfix.com/help/returns)
- Delivery cost: “Please see below for delivery charges across the UK.” (https://www.screwfix.com/help/delivery)

## Cite

Truth Signal, Screwfix: truth score 97 out of 100, legitimacy confidence High, assessed 2026-10-25, https://truthsignal.com/business/screwfix.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/screwfix.com