{"domain":"scentbird.com","kind":"business","slug":null,"name":"Scentbird, 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Personal information including names, email addresses, genders, dates of birth, passwords stored as bcrypt hashes and indicators of password strength were all exposed. The data was provided to HIBP by breachbase.pw.","url":"https://haveibeenpwned.com/Breach/Scentbird"}],"reasons":[{"text":"Pages read: about, terms, privacy","source":"website"},{"text":"Domain registered 13 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 996,000 followers on facebook","source":"social"},{"text":"Support email: support@scentbird.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 13 years ago","source":"wayback"},{"text":"YouTube channel with 17,200 subscribers, 827 videos, last upload 2026-06-01","source":"social"},{"text":"SmartCustomer: rated 2.6 from 989 reviews","source":"reviews"},{"text":"Trustpilot: rated 3.8 from 29,000 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 50,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"1 known data breach(es): Scentbird (latest 6 years ago)","source":"hibp"},{"text":"SmartCustomer: rated 2.6 from 989 reviews","source":"reviews"},{"text":"Better Business Bureau: rated D, not accredited; 430 complaints closed in three years, 98 of them resolved to the customer's satisfaction","source":"bbb"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T15:04:17.952791+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T15:04:11.983993+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T15:04:12.100656+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-11T19:05:43.764580+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T15:04:12.226821+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T15:04:12.085674+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T15:04:12.915439+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T15:04:12.436820+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T15:04:12.147747+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T15:04:13.059418+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T15:04:13.281141+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T15:04:12.077419+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T15:04:13.381797+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-05T15:04:15.876421+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-11T19:05:41.775250+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T15:04:12.992333+00:00","error":null}],"cost":{"gathering":0.03113,"score":0.00115,"total":0.03228},"claimed":false,"claimed_at":null,"summary_text":"We read 3 of its pages: about, terms and privacy. Its website address was registered 13 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 996,000 followers on Facebook. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 989 reviews on SmartCustomer average only 2.6 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it D, a low grade, for: Business has failed to resolve underlying cause(s) of a pattern of complaints. Of its 430 complaints closed in three years, 98 were resolved to the customer's satisfaction. We could not find a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: about, terms, privacy","source":"website","plain":true},{"text":"Domain registered 13 years ago","source":"rdap","plain":true},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 996,000 followers on facebook","source":"social","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (989 on SmartCustomer), but it falls short with only 2.6 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated D, not accredited; 430 complaints closed in three years, 98 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the UK and the US · BBB rating D","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 13 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 3.8 stars from 29,000 reviews · SmartCustomer 2.6 stars from 989 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 13 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 996,000 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","One known data breach involving the company: Scentbird, the latest 6 years ago","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","3.8","29,000 reviews",false],["SmartCustomer","2.6","989 reviews",false],["BBB","D","98 of 430 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it D, and does not accredit it; 98 of its 430 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["Rated 3.8 stars out of 5 from 29,000 reviews on Trustpilot","good"],["Rated 2.6 stars out of 5 from 989 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 17,200 subscribers and 827 videos, the latest uploaded on 1 Jun 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 3 of its pages: about, terms and privacy","source":"website"},{"text":"Its website address was registered 13 years ago","source":"rdap"},{"text":"It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 996,000 followers on Facebook","source":"social"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (989 on SmartCustomer), but it falls short with only 2.6 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it D, and does not accredit it; 98 of its 430 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is scentbird.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/scentbird.com","assessed_at":"2026-10-11T19:05:44.102120+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Scentbird, Inc.: truth score 78 out of 100, legitimacy confidence High, assessed 2026-10-11, https://truthsignal.com/business/scentbird.com"}}