# Samsung Parts Usa (samsungpartsusa.com)

Is samsungpartsusa.com legit and trustworthy? Truth score 65 out of 100, mixed truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly satisfied.

- Truth score: 65 out of 100
- Legitimacy confidence: mixed
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 91 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 7 years
- Address: 775 Tipton Industrial Dr, Suite F Lawrenceville, GA 30046
- Email address: support@samsungpartsusa.com
- Phone number: +1 800-943-2316
- Contact page: https://samsungpartsusa.com/pages/contact-us
- Website: https://samsungpartsusa.com/
- Social media: Facebook https://www.facebook.com/samsungpartsusa/, Instagram https://www.instagram.com/samsungparts_usa/, X https://x.com/samsungpartsusa

## Summary

samsungpartsusa.com's website address was registered 7 years ago, and is locked against transfer to someone else. Customers have left 91 reviews on Trustpilot, averaging 4.0 stars out of 5. We read 6 of its pages: contact, about, returns, delivery, terms and privacy. We could not find an archive history for its website or a malware check result.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 7 years ago (source: rdap)
- A not fully established independent reputation: 91 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Malware and phishing information was not found from our checks. (source: safe_browsing)

## How to check if samsungpartsusa.com is legit

To check if samsungpartsusa.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about samsungpartsusa.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Canada and the US (For information)
- Who they are: Domain registration: Its website address was registered 7 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://samsungpartsusa.com/pages/contact-us), about (https://samsungpartsusa.com/pages/about-us), returns (https://samsungpartsusa.com/pages/refund-policy), delivery (https://samsungpartsusa.com/policies/shipping-policy), terms (https://samsungpartsusa.com/policies/terms-of-service), privacy (https://samsungpartsusa.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 91 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 3 social media platforms (Facebook, Instagram and X); the largest audience is 7 followers on Instagram (Clear)
- Safety: Malware and phishing: We were unable to find out whether it has malware or phishing warnings: the check ran out of time. (Not found)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from samsungpartsusa.com's own pages.

- In their own words: “Samsung Parts – powered by Encompass is your trusted destination for authentic Samsung replacement parts and accessories. We specialize in providing genuine components that help you repair, maintain, and extend the life of your Samsung appliances and electronics. From refrigerators and washers to TVs and microwaves, we make it easy to find exactly what you need to keep your Samsung products performing flawlessly.” (https://samsungpartsusa.com/pages/about-us)
- How long you have to return: “Returns must be received by Encompass within 30 days from the shipment date .” (https://samsungpartsusa.com/pages/refund-policy)
- Do returns cost anything: “We then issue an RMA and provide you with a free return shipping label for the defective item.” (https://samsungpartsusa.com/pages/refund-policy)
- Faulty or damaged items: “If the package appears damaged, or contains merchandise that is damaged, you must first notify the shipper and then notify Encompass within five business days of receipt via our website: here.” (https://samsungpartsusa.com/pages/refund-policy)
- Delivery cost: “The store includes details about international shipping offerings and shares easy to read chart listing its shipping costs for different customers and purchase orders.” (https://samsungpartsusa.com/policies/shipping-policy)

## Could not be checked this time

- safe_browsing

## Cite

Truth Signal, Samsung Parts Usa: truth score 65 out of 100, legitimacy confidence Mixed, assessed 2026-10-27, https://truthsignal.com/business/samsungpartsusa.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/samsungpartsusa.com