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We’ve been around as Sallie Mae ® , helping millions of students plan and pay for school.","question":"In their own words"}],"reviews":[{"url":null,"found":false,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 25 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Pages read: contact, about, terms, privacy","source":"website"},{"text":"Support email: team@sallie.com","source":"website"},{"text":"Support phone: +1 800-472-5543","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 25 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 3 platforms: facebook, instagram, youtube; largest audience 87,359 followers on facebook","source":"social"},{"text":"YouTube channel with 3,290 subscribers, 366 videos, last upload 2026-10-14","source":"social"},{"text":"No review platform page found","source":"reviews"},{"text":"Real visitor traffic in 21 of the last 24 months (Chrome usage data)","source":"crux"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"bbb","ok":false,"fetched_at":"2026-10-18T19:54:42.018833+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-18T19:54:22.367414+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-18T19:54:22.439201+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-18T19:54:42.085331+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-18T19:54:22.079467+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-18T19:54:21.886482+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-18T19:54:22.524967+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-10-18T19:54:26.795400+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-18T19:54:22.367581+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-18T19:54:23.419025+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-18T19:54:22.528936+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-18T19:54:26.921478+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-18T19:54:23.445497+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-18T19:54:22.508764+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-18T19:54:38.614867+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-18T19:54:26.881082+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-18T19:54:23.419266+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-18T19:54:26.879042+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-18T19:54:22.639947+00:00","error":null,"why":null}],"cost":{"gathering":0.0015,"score":0.00023,"total":0.00173},"claimed":false,"claimed_at":null,"summary_text":"sallie.com's website address was registered 25 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find a customer rating.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 25 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Reviews information was not found from our checks.","source":"reviews","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 25 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","We found no page for it on any review website, such as Trustpilot","info"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 21 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 3 social media platforms (Facebook, Instagram and YouTube); the largest audience is 87,359 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"7 clear · 3 for information","held":null,"satisfaction":[],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[],"wayback":[],"social":[["Its YouTube channel has 3,290 subscribers and 366 videos, the latest uploaded on 14 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 25 years ago","source":"rdap"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Reviews information was not found from our checks.","source":"reviews"}]]]},"answer":"Is sallie.com legit and trustworthy? Truth score 67 out of 100, mixed truth signals: 7 of 10 public checks clear, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/sallie.com","assessed_at":"2026-10-18T19:54:42.621213+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Sallie: truth score 67 out of 100, legitimacy confidence Mixed, assessed 2026-10-18, https://truthsignal.com/business/sallie.com"}}