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uth_score":52,"judged_score":52,"owner_proof":null,"warning":null,"customer_satisfaction":null,"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.81,"business_legitimacy":0.41,"established_history":0.86,"identity_consistency":0.56,"independent_reputation":0.37,"real_customer_evidence":0.1},"warning_fact":null,"warning_effect":null,"enough_evidence":0.41,"customer_satisfaction":null},"points":{"dns":[{"label":"MX 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Although blockchain promises to cut out the middleman and boost security,crypto still has its gatekeepers: Long learning curves and clunky, expensive tools.","question":"In their own words"},{"url":"https://www.safepal.com/en/about/refund","kind":"returns","quote":"In most cases, you will receive the refund sooner, but we estimate four to five weeks because of the time required for return shipping (up to 21 days), product inspection at our returns facility (up to 5 business days), and processing of the payment in crypto (5 business days) or with your bank or credit card company (up to 10 business days).","question":"How long you have to return"},{"url":"https://www.safepal.com/en/about/refund","kind":"returns","quote":"We will issue a partial refund minus the original shipping charges and return shipping fees and our return processing costs (typically consisting of inspection costs, refurbishing and repackaging costs charged by our return processing facility or additional return processing costs that might occur to us).","question":"Do returns cost anything"},{"url":"https://www.safepal.com/en/about/refund","kind":"returns","quote":"If the item you ordered is damaged or defective at the time of its receipt you may return it in order to get a replacement of the product.","question":"Faulty or damaged items"},{"url":"https://www.safepal.com/en/about/shipping","kind":"shipping","quote":"Detailed shipping charges for your order will be calculated and displayed at checkout.","question":"Delivery cost"}],"reviews":[{"url":null,"found":null,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"d0xFdTfOwaM","title":"SafePal September Community Call","url":"https://www.youtube.com/watch?v=d0xFdTfOwaM","embeddable":true},"privacy":{"also":[],"points":[],"policy":"https://www.safepal.com/en/about/privacy","consent":null,"trackers":[{"name":"Google Analytics","text":"Counts your visits and what you look at."},{"name":"X (Twitter) Pixel","text":"Tells X (Twitter) what you do on its site, for adverts."}],"elsewhere":null},"reasons":[{"text":"Pages read: about, returns, shipping, terms, privacy","source":"website"},{"text":"Domain registered 22 years ago","source":"rdap"},{"text":"Support email: info@safepal.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"The profile search could not run, so the platforms and follower counts are unknown; the site links to facebook, instagram, tiktok, x, youtube","source":"social"},{"text":"YouTube channel with 15,800 subscribers, 182 videos, last upload 2026-09-04","source":"social"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2022-08","source":"crux"}],"concerns":[],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-26T10:02:17.903478+00:00","error":null,"why":null},{"source":"bbb","ok":true,"fetched_at":"2026-10-26T10:02:46.214961+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-26T10:02:46.500840+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-26T10:02:15.990822+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-26T10:02:08.368942+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-26T10:02:08.781198+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-26T10:02:53.534113+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-26T10:02:07.556398+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-26T10:02:06.876695+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-26T10:02:09.489432+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-26T10:02:46.232315+00:00","error":null,"why":null},{"source":"ico","ok":false,"fetched_at":"2026-10-26T10:02:15.984452+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-26T10:02:15.895703+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-26T10:02:08.373100+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-26T10:02:08.376499+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-26T10:02:09.561412+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-26T10:02:12.175307+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-26T10:02:17.617766+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-26T10:02:15.558812+00:00","error":null,"why":null},{"source":"reviews","ok":false,"fetched_at":"2026-10-26T10:02:08.281413+00:00","error":null,"why":null},{"source":"safe_browsing","ok":false,"fetched_at":"2026-10-26T10:02:11.968863+00:00","error":null,"why":"the check ran out of time"},{"source":"social","ok":true,"fetched_at":"2026-10-26T10:02:12.775501+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-26T10:02:13.391965+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-26T10:02:08.263860+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-26T10:02:15.775517+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-26T10:02:09.376608+00:00","error":null,"why":null}],"cost":{"gathering":0.00214,"score":0.00012,"total":0.00226},"claimed":false,"claimed_at":null,"summary_text":"safepal.com's website address was registered 22 years ago, and is locked against transfer to someone else. We read 5 of its pages: about, returns, delivery, terms and privacy. We could not find customer reviews, an archive history for its website, social media profiles, a malware check result, a customer rating, an address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 22 years ago","source":"rdap","plain":true},{"text":"Pages read: about, returns, shipping, terms, privacy","source":"website","plain":true}]],["Not found","none",[{"text":"Customer reviews information was not found from our checks.","source":"reviews","plain":false},{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false},{"text":"Social presence information was not found from our checks.","source":"social","plain":false},{"text":"Malware and phishing information was not found from our checks.","source":"safe_browsing","plain":false},{"text":"Reviews information was not found from our checks.","source":"reviews","plain":false},{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["safe_browsing","social"],"page":{"rows":[["Who they are","registry","Company details","building","nothing known","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 22 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","We were unable to find out what its customer reviews say.","none"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram, TikTok, X and YouTube","none"],["Safety","safe_browsing","Malware and phishing","bug","We were unable to find out whether it has malware or phishing warnings: the check ran out of time.","none"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"4 clear · 4 not found · 2 for information","held":null,"satisfaction":[],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[],"crux":[["Real people have visited its website since August 2022","good"]],"wayback":[],"social":[["Its YouTube channel has 15,800 subscribers and 182 videos, the latest uploaded on 4 Sep 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 22 years ago","source":"rdap"},{"text":"We read 5 of its pages: about, returns, delivery, terms and privacy","source":"website"}]],["Not found","none",[{"text":"Customer reviews information was not found from our checks.","source":"reviews"},{"text":"Web history and authority information was not found from our checks.","source":"wayback"},{"text":"Social presence information was not found from our checks.","source":"social"},{"text":"Malware and phishing information was not found from our checks.","source":"safe_browsing"},{"text":"Reviews information was not found from our checks.","source":"reviews"},{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is safepal.com legit and trustworthy? Truth score 52 out of 100, mixed truth signals: 4 of 10 public checks clear, 4 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/safepal.com","assessed_at":"2026-10-26T10:02:55.476836+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, SafePal Crypto Hardware Wallet (Official): truth score 52 out of 100, legitimacy confidence Mixed, assessed 2026-10-26, https://truthsignal.com/business/safepal.com"}}