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Its website address was registered 31 years ago, and is locked against transfer to someone else. It has 139,004 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 88 reviews on SmartCustomer average only 2.1 stars out of 5. Its 21 reviews on Reviews.io average only 1.71 stars out of 5. We could not find social media profiles or an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, returns, shipping, terms, privacy","source":"website","plain":true},{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 139,004 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (88 on SmartCustomer), but it falls short with only 2.1 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (21 on Reviews.io), but it falls short with only 1.71 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social","plain":false},{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":["social","news"],"page":{"rows":[["Who they are","registry","Company details","building","Part of International Distribution Services; founded in 2001 (Wikipedia)","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","139,113 reviews across 3 platforms, rated 1.71 to 2.1 out of 5","bad"],["Reputation and track record","appstore","App Store","smartphone","Its app, Royal Mail Delivery App, is on Apple's App Store, rated 5 out of 5 from 2 ratings, counted in the reviews total.","info"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","Found: wikipedia page","good"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram, LinkedIn and X","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 1 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","","139,004 reviews · rating not read",false],["SmartCustomer","2.1","88 reviews",false],["Reviews.io","1.71","21 reviews",false],["App Store","5.0","2 ratings",true]],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["139,004 reviews on Trustpilot","good"],["Rated 1.71 stars out of 5 from 21 reviews on Reviews.io","bad"],["Rated 2.1 stars out of 5 from 88 reviews on SmartCustomer","bad"]],"appstore":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 5 of its pages: contact, returns, delivery, terms and privacy","source":"website"},{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"139,004 reviews on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (88 on SmartCustomer), but it falls short with only 2.1 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (21 on Reviews.io), but it falls short with only 1.71 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social"},{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is royalmail.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/royalmail.com","assessed_at":"2026-10-26T13:30:00.965679+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Home │ Royal Mail Group Ltd: truth score 75 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/royalmail.com"}}