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A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 30 years ago","source":"rdap","plain":true},{"text":"Good independent reputation: 135 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (322 on SmartCustomer), but it falls short with only 2.9 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false},{"text":"Social presence information was not found from our checks.","source":"social","plain":false}]]],"missing":["social"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 30 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","457 reviews across 2 platforms, rated 2.9 to 4.0 out of 5","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram and X","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 5 clear · 2 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","4","135 reviews",false],["SmartCustomer","2.9","322 reviews",false]],"average":"3.2","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 4.0 stars out of 5 from 135 reviews on Trustpilot","good"],["Rated 2.9 stars out of 5 from 322 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 30 years ago","source":"rdap"},{"text":"Good independent reputation: 135 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (322 on SmartCustomer), but it falls short with only 2.9 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"},{"text":"Social presence information was not found from our checks.","source":"social"}]]]},"answer":"Is roommates.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 5 of 10 public checks clear, 1 to be cautious about, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/roommates.com","assessed_at":"2026-10-30T16:33:23.237068+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Roommates.com: truth score 82 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/roommates.com"}}