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Its website address was registered 27 years ago, and is locked against transfer to someone else. It is on 3 social media platforms (Facebook, Instagram and LinkedIn), with its largest audience of 160,000 followers on Facebook. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 3,444 reviews on Trustpilot average only 1.9 stars out of 5. Its 1,685 reviews on SmartCustomer average only 2.3 stars out of 5. Its 48 reviews on Reviews.io average only 1.75 stars out of 5. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: about","source":"website","plain":true},{"text":"Domain registered 27 years ago","source":"rdap","plain":true},{"text":"Social presence on 3 platforms: facebook, instagram, linkedin; largest audience 160,000 followers on facebook","source":"social","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (3,444 on Trustpilot), but it falls short with only 1.9 stars out of 5","source":"reviews","plain":false},{"text":"A large number of independent reviews (1,685 on SmartCustomer), but it falls short with only 2.3 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (48 on Reviews.io), but it falls short with only 1.75 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 27 years ago","good"],["Who they are","website","Website details","globe","We read its about page","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 1.9 stars from 3,444 reviews · SmartCustomer 2.3 stars from 1,685 reviews · Reviews.io 1.75 stars from 48 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 26 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 3 social media platforms (Facebook, Instagram and LinkedIn); the largest audience is 160,000 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","1.9","3,444 reviews",false],["SmartCustomer","2.3","1,685 reviews",false],["Reviews.io","1.75","48 reviews",false],["BBB","A+","144 of 1,213 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and accredits it; 144 of its 1,213 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["Rated 1.75 stars out of 5 from 48 reviews on Reviews.io","bad"],["Rated 2.3 stars out of 5 from 1,685 reviews on SmartCustomer","bad"],["Rated 1.9 stars out of 5 from 3,444 reviews on Trustpilot","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read its about page","source":"website"},{"text":"Its website address was registered 27 years ago","source":"rdap"},{"text":"It is on 3 social media platforms (Facebook, Instagram and LinkedIn); the largest audience is 160,000 followers on Facebook","source":"social"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (3,444 on Trustpilot), but it falls short with only 1.9 stars out of 5","source":"reviews"},{"text":"A large number of independent reviews (1,685 on SmartCustomer), but it falls short with only 2.3 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (48 on Reviews.io), but it falls short with only 1.75 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is rockauto.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/rockauto.com","assessed_at":"2026-10-13T00:05:24.625018+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, RockAuto: truth score 75 out of 100, legitimacy confidence High, assessed 2026-10-13, https://truthsignal.com/business/rockauto.com"}}