{"domain":"rito.com","kind":"business","slug":null,"name":"Rito.com","jurisdiction":null,"company_number":null,"assessed_at":"2026-10-24T15:46:16.192034+00:00","checked_at":"2026-10-24T15:46:15.950809+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-10-24T15:43:45.780428+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:45.780428+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-10-24T15:43:45.301747+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-10-24T15:46:04.143261+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:46:04.143261+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-10-24T15:43:45.274027+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:45.274027+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-24T15:43:41.678353+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.678353+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-24T15:43:41.721117+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.721117+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-24T15:46:15.950809+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:46:15.950809+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-10-24T15:43:41.519092+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-10-24T15:43:41.348875+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.348875+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-24T15:43:41.879267+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.879267+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-10-24T15:46:03.935644+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:46:03.935644+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-24T15:43:45.286766+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"news","last_attempt_at":"2026-10-24T15:43:45.286227+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":true},{"source":"opendata","last_attempt_at":"2026-10-24T15:43:41.679057+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.679057+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-10-24T15:43:41.678709+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.678709+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-24T15:43:42.166952+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:42.166952+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-24T15:43:41.902008+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.902008+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-24T15:43:45.375298+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:45.375298+00:00","deferred":false},{"source":"regulators","last_attempt_at":"2026-10-24T15:43:45.206625+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:45.206625+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-24T15:44:08.057559+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:44:08.057559+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-24T15:43:41.818756+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.818756+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-24T15:46:03.923718+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:46:03.923718+00:00","deferred":false},{"source":"trustindex","last_attempt_at":"2026-10-24T15:43:45.292593+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:45.292593+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-24T15:43:41.646037+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:41.646037+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-24T15:43:45.243182+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T15:43:45.243182+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-24T15:43:41.954668+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false}],"purchase_confidence":"HIGH","truth_score":83,"judged_score":83,"owner_proof":null,"warning":null,"customer_satisfaction":{"answer":0.85,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.0,"reviews":980,"rounded":true}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.96,"business_legitimacy":0.67,"established_history":0.92,"identity_consistency":0.66,"independent_reputation":0.89,"real_customer_evidence":0.89},"warning_fact":null,"warning_effect":null,"enough_evidence":0.93,"customer_satisfaction":0.85},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":null},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"none"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"coco.bunny.net, kiki.bunny.net"},{"label":"Address","value":"143.244.38.134"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-12-31"}],"crux":[{"label":"Popularity among Chrome users","value":"top 500,000 sites"},{"label":"First known user traffic","value":"2024-11"},{"label":"Months with real traffic, of the last 24","value":22},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 200,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"31 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":null},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":null},{"label":"X page","value":null},{"label":"Social follower counts","value":{"total":91877}},{"label":"YouTube channel","value":null}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Trustpilot rating","value":4.0},{"label":"Trustpilot review count","value":980}],"wayback":[{"label":"Website archive history","value":null}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":null},{"label":"Data protection registration (ICO)","value":null},{"label":"VAT number","value":null},{"label":"Where the company is based","value":null},{"label":"Why we believe that","value":null},{"label":"Which countries the company serves","value":["Europe","UK","US","Worldwide"]},{"label":"Why we believe that","value":["$ prices on its homepage","it publishes pages for 2 countries (hreflang)","its delivery page says it ships worldwide","its delivery page says it ships to the US","its delivery page says it ships to Europe"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://rito.com/"},{"label":"contact-us","url":"https://rito.com/contact-us"},{"label":"content/11-freight","url":"https://rito.com/content/11-freight"},{"label":"content/6-about-us","url":"https://rito.com/content/6-about-us"},{"label":"content/223-privacy-policy","url":"https://rito.com/content/223-privacy-policy"},{"label":"content/71-return-information","url":"https://rito.com/content/71-return-information"},{"label":"content/9-terms-and-conditions","url":"https://rito.com/content/9-terms-and-conditions"}],"social":[{"label":"facebook","url":"https://www.facebook.com/ritohobbycom/","followers":91877,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/ritohobby.co.uk/","followers":null,"metric":null,"via":"site"},{"label":"x","url":null,"followers":null,"metric":null,"via":null},{"label":"linkedin","url":null,"followers":null,"metric":null,"via":null},{"label":"youtube","url":null,"followers":null,"metric":null,"via":null},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":null}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/rito.com"}]},"summary":{"icon":"https://rito.com/img/favicon.ico?1688971395","kept":null,"logo":null,"site":null,"based":null,"email":"info@rito.com","image":"https://assets1.rito.link/img/logo.jpg","offer":{"Promises":{"url":"https://rito.com/content/10-price-match-guarantee","page":"More about price match here"},"Ways to get help":{"url":"https://rito.com/content/923-","page":"Customer Service"},"In their own words":{"url":"https://rito.com/","page":"Its homepage","text":"Shop powered by PrestaShop","quote":true},"What makes them different":{"url":"https://rito.com/content/6-about-us","page":"Its about page","text":"Already two years after we sent the first parcels with yarn from our Danish Webshop, we received a proud second place in the category “User’s Favourite”, and since then we have been acknowledged with even more significant awards.","quote":true}},"phone":"+1 872-336-3090","title":"Rito.com","years":null,"rating":4.0,"serves":["EU","GB","US","WW"],"address":"Return address: Rito ApS Gyrovej 1 7800 Skive Denmark","details":{"Sells":"Physical goods","Sells to":"The public","Kind of seller":"Sells its own goods or services","Licensed trade":"No licence normally needed"},"reviews":980,"category":"Arts and crafts supplies","domain_age":"31 years","contact_url":"https://rito.com/contact-us","description":"Shop powered by PrestaShop","final_check":["address"],"address_note":null,"contact_form":true,"reviews_source":"Trustpilot","contact_unopened":null,"reviews_total":980},"pages":{"contact":"https://rito.com/contact-us","about":"https://rito.com/content/6-about-us","returns":"https://rito.com/content/71-return-information","shipping":"https://rito.com/content/11-freight","terms":"https://rito.com/content/9-terms-and-conditions","privacy":"https://rito.com/content/223-privacy-policy"},"answers":[{"url":"https://rito.com/content/6-about-us","kind":"about","quote":"Founded in 2014 Rito is an online shop selling yarn and hobby products. Our office and warehouse are based in Skive, Denmark. Our working team consists of 20 full-time employees.","question":"In their own words"},{"url":"https://rito.com/content/71-return-information","kind":"returns","quote":"*If you are returning orders that are more than 180 days old, we cannot refund your money, instead you will receive a voucher.","question":"How long you have to return"},{"url":"https://rito.com/content/71-return-information","kind":"returns","quote":"Products that smell of smoke or are otherwise damaged will not be accepted for return.","question":"Faulty or damaged items"}],"reviews":[{"url":"https://www.trustpilot.com/review/rito.com","found":true,"label":"Trustpilot","rating":4.0,"source":"reviews","reviews":980,"rounded":true},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":null,"privacy":{"also":[],"points":[{"key":"delete","text":"Says you can ask it to delete your data.","quote":"The Right to Delete Your Personal Data You have the right to request deletion, i.e., you can have your personal data deleted unless for accounting or legal reasons we deem it necessary to retain them for a longer period."}],"policy":"https://rito.com/content/223-privacy-policy","consent":null,"trackers":[{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."},{"name":"Meta Pixel","text":"Tells Facebook and Instagram what you do on its site, for adverts."}],"elsewhere":null},"reasons":[{"text":"Domain registered 31 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 2 platforms: facebook, instagram; largest audience 91,877 followers on facebook","source":"social"},{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Support email: info@rito.com","source":"website"},{"text":"Support phone: +1 872-336-3090","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none)","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"Trustpilot: rated 4.0 from 980 reviews","source":"reviews"},{"text":"Real visitor traffic in 22 of the last 24 months","source":"crux"},{"text":"Among the 200,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-24T15:43:45.780428+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-10-24T15:43:45.301747+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-24T15:46:04.143261+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-24T15:43:45.274027+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-24T15:43:41.678353+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-24T15:43:41.721117+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-24T15:46:15.950809+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-24T15:43:41.519092+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-24T15:43:41.348875+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-24T15:43:41.879267+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-24T15:46:03.935644+00:00","error":null,"why":null},{"source":"ico","ok":false,"fetched_at":"2026-10-24T15:43:45.286766+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-24T15:43:45.286227+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-24T15:43:41.679057+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-24T15:43:41.678709+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-24T15:43:42.166952+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-24T15:43:41.902008+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-10-24T15:43:45.375298+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-24T15:43:45.206625+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-24T15:44:08.057559+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-24T15:43:41.818756+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-24T15:46:03.923718+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-24T15:43:45.292593+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-24T15:43:41.646037+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-24T15:43:45.243182+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-24T15:43:41.954668+00:00","error":null,"why":null}],"cost":{"gathering":0.00163,"score":0.00023,"total":0.00186},"claimed":false,"claimed_at":null,"summary_text":"rito.com's website address was registered 31 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Facebook and Instagram), with its largest audience of 91,877 followers on Facebook. Customers have left 980 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"Social presence on 2 platforms: facebook, instagram; largest audience 91,877 followers on facebook","source":"social","plain":true},{"text":"Good independent reputation: 980 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","nothing known","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.0 stars out of 5 from 980 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 22 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","It is on 2 social media platforms (Facebook and Instagram); the largest audience is 91,877 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"7 clear · 1 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","4","980 reviews",false]],"average":"4.0","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[["It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"It is on 2 social media platforms (Facebook and Instagram); the largest audience is 91,877 followers on Facebook","source":"social"},{"text":"Good independent reputation: 980 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"}]]]},"answer":"Is rito.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/rito.com","assessed_at":"2026-10-24T15:46:16.192034+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Rito.com: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/rito.com"}}