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Its website address was registered 17 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 781,424 followers on Facebook. Customers have left 656 reviews on Trustpilot, averaging 4.0 stars out of 5. Customers have left 4 reviews on Reviews.io, averaging 4.75 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 655 reviews on SmartCustomer average only 2.2 stars out of 5.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, terms, privacy","source":"website","plain":true},{"text":"Domain registered 17 years ago","source":"rdap","plain":true},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 781,424 followers on facebook","source":"social","plain":true},{"text":"Good independent reputation: 656 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"A not fully established independent reputation: 4 reviews on Reviews.io, rated 4.75 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (655 on SmartCustomer), but it falls short with only 2.2 stars out of 5","source":"reviews","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; founded in 2009 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 17 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, returns, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","1,311 reviews across 2 platforms, rated 2.2 to 4.0 out of 5","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history, truth checks and authority","history","Found: wikipedia page","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 781,424 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4","656 reviews",false],["SmartCustomer","2.2","655 reviews",false],["Reviews.io","4.75","4 reviews",true]],"average":"3.1","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 4.75 stars out of 5 from 4 reviews on Reviews.io","good"],["Rated 4.0 stars out of 5 from 656 reviews on Trustpilot","good"],["Rated 2.2 stars out of 5 from 655 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 2,160 subscribers and 105 videos, the latest uploaded on 29 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 5 of its pages: contact, about, returns, terms and privacy","source":"website"},{"text":"Its website address was registered 17 years ago","source":"rdap"},{"text":"It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 781,424 followers on Facebook","source":"social"},{"text":"Good independent reputation: 656 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"A not fully established independent reputation: 4 reviews on Reviews.io, rated 4.75 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (655 on SmartCustomer), but it falls short with only 2.2 stars out of 5","source":"reviews"}]]]},"answer":"Is renttherunway.com legit and trustworthy? Truth score 90 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/renttherunway.com","assessed_at":"2026-11-03T13:55:57.999322+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Rent the Runway: truth score 90 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/renttherunway.com"}}