# Relay Goods (relaygoods.com)

Is relaygoods.com legit and trustworthy? Truth score 45 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 45 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Shoes
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 7 years
- Address: 2720 Decatur St., Bldg 29, Richmond, VA 23224
- Email address: support@relaygoods.com
- Phone number: Not found
- Contact page: https://relaygoods.com/pages/contact
- Website: https://relaygoods.com/
- Social media: Facebook https://facebook.com/relaygoods, Instagram https://instagram.com/relaygoods, X https://twitter.com/relaygoods, LinkedIn https://www.linkedin.com/company/relaygoods, TikTok https://tiktok.com/@relaygoods, YouTube https://youtube.com/@relaygoods
- Latest YouTube video: Holiday Stocking #trackandfield #sneakers  #halfmarathon #runningshoes https://www.youtube.com/watch?v=Lpnpjr1h470

## Summary

relaygoods.com's website address was registered 7 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find social media profiles or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 7 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Social presence information was not found from our checks. (source: social)
- Phone number information was not found from our checks. (source: website)

## How to check if relaygoods.com is legit

To check if relaygoods.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about relaygoods.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 7 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://relaygoods.com/pages/contact), about (https://relaygoods.com/pages/how-it-works), returns (https://relaygoods.com/policies/refund-policy), delivery (https://relaygoods.com/policies/shipping-policy), terms (https://relaygoods.com/policies/terms-of-service), privacy (https://relaygoods.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: 2 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 4 years ago (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from relaygoods.com's own pages.

- How long you have to return: “Shoes purchased on RelayGoods.com can be returned within 30 days of purchase in any condition unless they are noted as Final Sale footwear.” (https://relaygoods.com/policies/refund-policy)
- Do returns cost anything: “At checkout, shoppers can add Free Returns + Shipping Protection for an incremental fee.” (https://relaygoods.com/policies/refund-policy)
- Faulty or damaged items: “Additionally, if a package is lost, stolen, or damaged during transit, simply submit a claim on our claims portal, and we'll issue store credit or a replacement for items that are verified to have been lost, stolen or damaged.” (https://relaygoods.com/policies/refund-policy)

## Could not be checked this time

- social

## Cite

Truth Signal, Relay Goods: truth score 45 out of 100, legitimacy confidence Mixed, assessed 2026-10-26, https://truthsignal.com/business/relaygoods.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/relaygoods.com