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# raylo.com

Markdown: [Snapshot](https://truthsignal.com/business/raylo.com/snapshot.md) [Full report](https://truthsignal.com/business/raylo.com/report.md)

## Website

raylo.com

iPhone 18 SIM-free, iPhone 17 SIM-free, MacBook Pro, Playstation 5, Wearables | Raylo Tech subscriptions – iPhone 18 SIM-free, iPhone 17 SIM-free, iPhone 16 SIM-free, Pixel 10 SIM-free, MacBook Pro, Playstation 5, Wearables, Certified Refurbished phones, consoles, wearables, tablets, laptops

Checked on 12 Nov 2026, 23:50 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 88 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

88 / 100

High truth signals

Top 10% of businesses we’ve checked

## Business details

Years in business: 8 years

Registered with: FCA, firm 841488 Matched on the FCA register

Memberships: B Corp [Its homepage](https://www.raylo.com/) Claimed by the business, not checked.

Sells: Subscription or membership

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: Financial services or credit

Domain age: 20 years

Address: [5 New Street Square, London, EC4A 3TW, United Kingdom](https://www.google.com/maps/search/?api=1&query=5%20New%20Street%20Square%2C%20London%2C%20EC4A%203TW%2C%20United%20Kingdom)

Email address: help@raylo.com

Phone number: [+44 333 050 9880](tel:+44%20333%20050%209880)

Contact page: [raylo.com/en/articles/15362052-contact-us](https://raylo.com/en/articles/15362052-contact-us)

Website: [raylo.com](https://raylo.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: [Facebook](https://www.facebook.com/joinraylo/) [Instagram](https://www.instagram.com/raylotech) [X.com](https://x.com/raylo) [TikTok](https://www.tiktok.com/@raylotech)

## Do the sources agree?

Address: 5 New Street Square, London, EC4A 3TW, United Kingdom Its website agrees Companies House agrees OpenStreetMap not found Web Data Commons not found

Company name: RAYLO GROUP LIMITED Its website agrees Companies House agrees

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/raylo.com) · Read 12 November 2026 · 16 reviews · 2.0 out of 5 stars

[App Store](https://apps.apple.com/gb/app/raylo/id6651840506) · Read 12 November 2026 · 7,222 ratings · 4.9 out of 5 stars

Total 7,238 4.9 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/raylo.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Mostly dissatisfied · Low confidence · From 16 reviews on 1 independent review site

App experience Mostly satisfied · High confidence · From 7,222 ratings on the App Store

## Summary

Is raylo.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 8 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, low confidence.

raylo.com is run by Raylo Group Limited, an active UK company registered at Companies House 8 years ago. Its website address was registered 20 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. Be cautious: its 16 reviews on SmartCustomer average only 2.0 stars out of 5.

### Positives

- An active UK company registered at Companies House, set up 8 years ago.
- Its website address was registered 20 years ago.
- It has a review page on [Trustpilot](https://uk.trustpilot.com/review/raylo.com).
- The postcode on its website matches its registered office at Companies House.
- No malware or phishing warnings found for its website.

### Be cautious

- A low number of independent reviews (16 on [SmartCustomer](https://www.smartcustomer.com/reviews/raylo.com) ), but it falls short with only 2.0 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Tech subscriptions – iPhone 18 SIM-free, iPhone 17 SIM-free, iPhone 16 SIM-free, Pixel 10 SIM-free, MacBook Pro, Playstation 5, Wearables, Certified Refurbished phones, consoles, wearables, tablets, laptops

— Raylo, in their own words

About them

What makes them different: “If you have a change of heart you can cancel and return for free within the first 14 days.”

Sources [Its homepage](https://www.raylo.com/)

### How to check if raylo.com is legit

To check if raylo.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about raylo.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details An active UK company registered at Companies House, set up 8 years ago

- Its registered office at Companies House is 5 New Street Square, London, EC4A 3TW, United Kingdom
- Its latest accounts at Companies House run to 30 September 2025
- It has filed at Companies House regularly for the last five years, with no gap longer than 15 months

Country

Where the company is based: UK

Why we believe that: it is registered at Companies House, which is a registration for UK businesses, its phone number starts +44, its postcode is a UK postcode

Which countries the company serves: UK

Why we believe that: £ prices on its homepage, its structured data names the area it serves

Registration

Companies House registration: Registered as RAYLO GROUP LIMITED

VAT number: Not found

Companies House register

Company found in official company register: Yes

Registered company name: RAYLO GROUP LIMITED

Company status: active

Company age: 8 years

Registered address: 5 New Street Square, London, EC4A 3TW, United Kingdom

Accounts overdue: No

Confirmation statement overdue: No

Insolvency history: No

Registered office in dispute: No

Filing history consistent: Yes

Registered to do: 82990 Other business support service activities n.e.c.

Previous names: XYLOFI LIMITED (5 Sep 2018 to 21 Mar 2019)

Company type: Private limited company

Size and borrowing

Accounts filed: Group accounts Accounts for a parent company and the companies it owns.

Secured loans (charges): 0 No secured loans outstanding at Companies House.

Sources [Companies House](https://find-and-update.company-information.service.gov.uk/company/11554120)

Official registers On the FCA register as firm 841488. Matched on its website.

FCA firm: FCA, firm 841488

Domain registration Its website address was registered 20 years ago

- Its website address is locked against being transferred to someone else

Domain age: 20 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=raylo.com)

Website details We read 4 of its pages: contact, about, terms and privacy

- Company contact email is available

HTTPS enabled: Yes

Contact phone number found: [+44 333 050 9880](tel:+443330509880)

Contact page found: Yes

Sources agreeing on postcode: 2

Hosting company: Cloudflare, Inc.

What its pages say

In their own words: “Raylo is the subscription platform for the world's leading electronics brands. Our mission is to accelerate the move to a circular economy by making devices more accessible, affordable and flexible for consumers and businesses. Our customers have said lots of nice things about us.”

Who you're buying from: “Raylo Group Limited is registered in England and Wales company number 11554120.”

Sources [Homepage](https://raylo.com/) [Contact page](https://raylo.com/en/articles/15362052-contact-us) [About page](https://raylo.com/about) [Terms page](https://raylo.com/legal) [Privacy page](https://raylo.com/documents/privacy-policy.pdf)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by default meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

Sources [robots.txt](https://raylo.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints 7,238 reviews across 2 platforms, rated 2.0 to 4.9 out of 5

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/raylo.com) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/raylo.com) · 2.0 out of 5 stars · 16

Total · 4.9 out of 5 stars · 7,238

App Store Its app, Raylo, is on Apple's App Store, rated 4.9 out of 5 from 7,222 ratings, counted in the reviews total.

App: Raylo

App Store page: [https://apps.apple.com/gb/app/raylo/id6651840506](https://apps.apple.com/gb/app/raylo/id6651840506)

App Store rating: 4.9 out of 5

App Store ratings: 7,222

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since March 2021

Monthly visitor data

Popularity among Chrome users: top 500,000 sites

First known user traffic: Mar 2021

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Where its visitors are

Share of people looking up raylo.com, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United Kingdom 36.7%
- 2 United States 30.0%
- 3 Singapore 13.3%
- 4 Canada 6.7%
- 5 Australia 3.3%
- 6 Bulgaria 3.3%
- 7 Germany 3.3%
- 8 Spain 3.3%

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/raylo.com)

Web history and authority The Internet Archive first saved a copy of its website 25 years ago

Website archive history: 25 years

Sources [First archived copy](https://web.archive.org/web/20010505/raylo.com)

Social presence It is on 4 social media platforms (Facebook, Instagram, TikTok and X.com); the largest audience is 25,000 followers on Instagram

Found · Platform · Audience

Found by Truth Signal · [Facebook](https://www.facebook.com/joinraylo/) · Unknown

Found by Truth Signal · [Instagram](https://www.instagram.com/raylotech) · 25,000 followers

Found by Truth Signal · [X.com](https://x.com/raylo) · Unknown

Not found · LinkedIn

Not found · YouTube

Found by Truth Signal · [TikTok](https://www.tiktok.com/@raylotech) · 20,700 followers

· · 45,700 followers total

### What data this site collects about you

Tracking tools on its homepage Google Tag Manager and Microsoft Clarity

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Microsoft Clarity: Records how you move, scroll and click on the page.

Source [Its homepage](https://raylo.com/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is protected: mail forged in its name is blocked

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: reject

Certificate

Security certificate browsers warn about: No

Certificate issuer: Google Trust Services

Certificate type: DV

Certificate expires: 31 Dec 2026

Hosting

Nameservers: lex.ns.cloudflare.com
lily.ns.cloudflare.com

Address: 172.66.40.205
172.66.43.51

Sources [Its DNS records](https://dns.google/query?name=raylo.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source raylo.com's DNS records

Run raylo.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/raylo.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run raylo.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/raylo.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source raylo.com/robots.txt

Run raylo.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/raylo.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/raylo.com" title="See the full Truth Signal report on raylo.com"> <img src="https://truthsignal.com/business/raylo.com/badge.svg" alt="Truth Signal truth score for raylo.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=raylo.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/raylo.com%23change)

## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 88, High: https://truthsignal.com/business/raylo.com/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 2 × 16 (SmartCustomer) + 4.9 × 7,222 (App Store)) ÷ (7 + 7,238) = 4.9, to one decimal place

## Cite

Truth Signal, Raylo: truth score 88 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/raylo.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/raylo.com.json
