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Its website address was registered 27 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 98 reviews on SmartCustomer average only 2.4 stars out of 5. Its 56 reviews on Google average only 1.3 stars out of 5. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, terms, privacy","source":"website","plain":true},{"text":"Domain registered 27 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (98 on SmartCustomer), but it falls short with only 2.4 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (56 on Google), but it falls short with only 1.3 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 1920 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 27 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, returns, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","154 reviews across 2 platforms, rated 1.3 to 2.4 out of 5","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","Waiting its turn; asked again tomorrow","wait"],["Reputation and track record","social","Social presence","users","It is on 3 social media platforms (Instagram, X and YouTube); the largest audience is 68,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 6 clear · 2 for information · 1 checking","held":null,"satisfaction":[["SmartCustomer","2.4","98 reviews",false],["Google","1.3","56 reviews",false]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["The listing may be a single store and not the business as a whole.","good"],["Rated 2.4 stars out of 5 from 98 reviews on SmartCustomer","bad"],["Rated 1.3 stars out of 5 from 56 reviews on Google","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 751 subscribers and 142 videos, the latest uploaded on 17 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 5 of its pages: contact, about, returns, terms and privacy","source":"website"},{"text":"Its website address was registered 27 years ago","source":"rdap"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (98 on SmartCustomer), but it falls short with only 2.4 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (56 on Google), but it falls short with only 1.3 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is rackroomshoes.com legit and trustworthy? Truth score 66 out of 100, mixed truth signals: 6 of 10 public checks clear, 1 to be cautious about, 2 for information, 1 still being checked. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/rackroomshoes.com","assessed_at":"2026-10-17T23:30:27.381386+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Rack Room Shoes, Inc.: truth score 66 out of 100, legitimacy confidence Mixed, assessed 2026-10-17, https://truthsignal.com/business/rackroomshoes.com"}}