- [Home](https://truthsignal.com/)
- [Business](https://truthsignal.com/business)
- Rachel Jackson London

# racheljacksonlondon.com

Markdown: [Snapshot](https://truthsignal.com/business/racheljacksonlondon.com/snapshot.md) [Full report](https://truthsignal.com/business/racheljacksonlondon.com/report.md)

## Website

racheljacksonlondon.com

Rachel Jackson London - Contemporary, Meaningful Jewellery Shop iconic designs from social and environmental conscious British brand Rachel Jackson. Personalised jewellery designed to tell your story.

racheljacksonlondon.com

One of the first images collected of this website on 16 Feb 2016

Checked on 11 Nov 2026, 04:07 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 64 out of 100, Mixed truth signals. Customer satisfaction: not enough reviews to say

64 / 100

Mixed truth signals

## Business details

Category: Jewellery and watches

Sells: Physical goods

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 11 years

Address: [3-5 St. John Street, London EC1M 4AA](https://www.google.com/maps/search/?api=1&query=3-5%20St.%20John%20Street%2C%20London%20EC1M%204AA)

Email address: help@racheljacksonlondon.com

Phone number: [+44 20 7375 0505](tel:+44%2020%207375%200505)

Contact page: [racheljacksonlondon.com/pages/contact-us](https://racheljacksonlondon.com/pages/contact-us)

Website: [racheljacksonlondon.com](https://racheljacksonlondon.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: [Facebook](https://www.facebook.com/racheljacksonjewellery/) [Instagram](https://www.instagram.com/racheljacksonjewellery/?hl=en)

## Customer reviews, accreditations and complaints

No reviews we could read We looked on SmartCustomer, G2, Capterra, Reviews.io, Feefo, Trustindex, ComplaintsBoard and ConsumerAffairs

Also found on [Trustpilot](https://uk.trustpilot.com/review/www.racheljacksonlondon.com)

Customer satisfaction Not enough reviews to say From independent reviews, weighed by their number

## Summary

Is racheljacksonlondon.com legit and trustworthy? Truth score 64 out of 100, mixed truth signals: 8 of 10 public checks clear, 2 not found. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

racheljacksonlondon.com's website address was registered 11 years ago. No malware or phishing warnings found for its website. We could not find visitor traffic figures, an archive history for its website or a customer rating.

### Positives

- Its website address was registered 11 years ago.
- No malware or phishing warnings found for its website.

### Not found

- Visitor traffic information was not found from our checks.
- Web history and authority information was not found from our checks.
- Reviews information was not found from our checks.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Shop iconic designs from social and environmental conscious British brand Rachel Jackson. Personalised jewellery designed to tell your story.

— Rachel Jackson London, in their own words

What they sell

Promises: [1 Year Warranty](https://www.racheljacksonlondon.com/pages/careguide)

Sources [Its homepage](https://www.racheljacksonlondon.com/)

### How to check if racheljacksonlondon.com is legit

To check if racheljacksonlondon.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about racheljacksonlondon.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details Registered with the Information Commissioner's Office (ICO) to handle personal data

Country

Where the company is based: UK

Why we believe that: the site's structured data states its country, its legal pages give an address in England, its phone number starts +44, its postcode is a UK postcode

Which countries the company serves: UK, Ireland, US, Worldwide

Why we believe that: £ prices on its homepage, its delivery page says it ships worldwide, its delivery page says it ships to the US, its delivery page says it ships to the UK, its delivery page says it ships to Ireland

Registration

Data protection registration (ICO): Registered, number ZA666340

VAT number: Not found

Companies House register

ICO data-protection fee payer: Yes

Sources [ICO register entry](https://ico.org.uk/ESDWebPages/Entry/ZA666340)

Domain registration Its website address was registered 11 years ago

Domain age: 11 years

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=racheljacksonlondon.com)

Website details We read 5 of its pages: contact, returns, delivery, terms and privacy

- Company contact email is available

HTTPS enabled: Yes

Contact phone number found: [+44 20 7375 0505](tel:+442073750505)

Contact page found: Yes

Hosting company: Shopify, Inc.

What its pages say

How long you have to return: “We hope that you love your jewellery, however if your order isn’t quite right you can return for store credit with 10% extra or a full refund within 30 days of purchase.”

Do returns cost anything: “Returns for store credit are free of charge.”

Faulty or damaged items: “In the event that the item you received was sent in error or we've deemed it faulty, then we will refund any postage costs (providing we are notified of the fault within the timescales detailed below).”

Delivery cost: “International delivery costs £15.00 per order and will be sent by a trackable service which requires a signature (excluding Australia).”

Who you're buying from: “Rachel Jackson London Ltd is a company registered in England & Wales.”

Sources [Homepage](https://racheljacksonlondon.com/) [Contact page](https://racheljacksonlondon.com/pages/contact-us) [Returns page](https://racheljacksonlondon.com/pages/returns-refunds-new) [Delivery page](https://racheljacksonlondon.com/pages/delivery-new) [Terms page](https://racheljacksonlondon.com/pages/terms-and-conditions) [Privacy page](https://racheljacksonlondon.com/pages/privacy-policy) [Privacy policy](https://racheljacksonlondon.com//pages/privacy-policy)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by default meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

Sources [robots.txt](https://racheljacksonlondon.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.racheljacksonlondon.com)

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/www.racheljacksonlondon.com) · Unknown · Unknown

Visitor traffic No data found from the sources checked.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/racheljacksonlondon.com)

Web history and authority We have checked it once, on 11 November 2026

Social presence It is on 2 social media platforms (Facebook and Instagram); the largest audience is 91,000 followers on Instagram

Found · Platform · Audience

Found by Truth Signal · [Facebook](https://www.facebook.com/racheljacksonjewellery/) · Unknown

Found by Truth Signal · [Instagram](https://www.instagram.com/racheljacksonjewellery/?hl=en) · 91,000 followers

Not found · X.com

Not found · LinkedIn

Not found · YouTube

Not found · TikTok

### What data this site collects about you

What its privacy policy says We found this business stores and uses your data

Says it does not sell your personal data.: “We will never sell your personal data to third parties or use it elsewhere.”

Source [Its privacy policy](https://www.racheljacksonlondon.com/pages/privacy-policy)

Tracking tools on its homepage Google Tag Manager and Klaviyo

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Klaviyo: Tracks what you look at, for its marketing emails.

Source [Its homepage](https://racheljacksonlondon.com/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is protected: mail forged in its name is blocked

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: reject

Certificate

Security certificate browsers warn about: No

Certificate issuer: Let's Encrypt

Certificate type: DV

Certificate expires: 26 Dec 2026

Hosting

Nameservers: ns0.lcn.com
ns1.lcn.com
ns2.lcn.com

Address: 23.227.38.32

Sources [Its DNS records](https://dns.google/query?name=racheljacksonlondon.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source racheljacksonlondon.com's DNS records

Run racheljacksonlondon.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/racheljacksonlondon.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run racheljacksonlondon.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/racheljacksonlondon.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source racheljacksonlondon.com/robots.txt

Run racheljacksonlondon.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/racheljacksonlondon.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/racheljacksonlondon.com" title="See the full Truth Signal report on racheljacksonlondon.com"> <img src="https://truthsignal.com/business/racheljacksonlondon.com/badge.svg" alt="Truth Signal truth score for racheljacksonlondon.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=racheljacksonlondon.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/racheljacksonlondon.com%23change)

### Similar businesses

Other businesses in Jewellery and watches and related categories, those most like Rachel Jackson London first.

[64 DORADO dorado.com Mixed](https://truthsignal.com/business/dorado.com) [60 drakenbergsjolin.com drakenbergsjolin.com Mixed](https://truthsignal.com/business/drakenbergsjolin.com) [56 dreamlandjewelry.com dreamlandjewelry.com Mixed](https://truthsignal.com/business/dreamlandjewelry.com) [74 DYRBERG/KERN® dyrbergkern.com High](https://truthsignal.com/business/dyrbergkern.com) [61 Ecksand® ecksand.com Mixed](https://truthsignal.com/business/ecksand.com) [44 Edge Only edgeonly.com Mixed](https://truthsignal.com/business/edgeonly.com)

## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 64, Mixed: https://truthsignal.com/business/racheljacksonlondon.com/report/2026-11.md

## Cite

Truth Signal, Rachel Jackson London: truth score 64 out of 100, legitimacy confidence Mixed, assessed 2026-11-11, https://truthsignal.com/business/racheljacksonlondon.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/racheljacksonlondon.com.json
