# Quince (quince.com) Is quince.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied. - Truth score: 84 out of 100 - Legitimacy confidence: high - Customer satisfaction: mostly satisfied, from Trustpilot 4.7 · 4,503 reviews; SmartCustomer 2.8 · 3 reviews · not counted; BBB A+ · 53 of 184 resolved - Claimed: no - Assessed: 2026-10-09 ## Summary quince.com is run by Last Brand Trading Co. LTD., an active UK company registered at Companies House 1 years ago. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X), with its largest audience of 1,000,000 followers on Instagram. Customers have left 4,503 reviews on Trustpilot, averaging 4.7 stars out of 5. The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 3 reviews on SmartCustomer average only 2.8 stars out of 5. We could not find an email address. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. Final check: policy shipping read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing. ## Positives - An active UK company registered at Companies House, set up 1 years ago (source: companies_house) - Its website address was registered 28 years ago (source: rdap) - It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 1,000,000 followers on Instagram (source: social) - Great independent reputation: 4,503 reviews on Trustpilot, rated 4.7 stars out of 5 (source: reviews) - The postcode on its website matches its registered office at Companies House (source: facts) - Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing) ## Be cautious - A low number of independent reviews (3 on SmartCustomer), but it falls short with only 2.8 stars out of 5 (source: reviews) ## Not found - Email address information was not found from our checks. (source: website) ## How to check if quince.com is legit To check if quince.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about quince.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit). - Who they are: Company details: An active UK company registered at Companies House, set up 1 years ago (Clear) - Who they are: Domain registration: Its website address was registered 28 years ago (Clear) - Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://quince.com/contact-us), about (https://quince.com/about-us), returns (https://quince.com/shipping-returns), terms (https://quince.com/terms), privacy (https://quince.com/privacy-policy) - Reputation and track record: Customer reviews: Rated 2.8 stars out of 5 from 3 reviews on SmartCustomer (Be cautious) - Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information) - Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 26 years ago (Clear) - Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 1,000,000 followers on Instagram (Clear) - Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear) - Safety: Data breach history: No known data breach involving the company (Clear) - Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear) ## What its pages say Quoted word for word from quince.com's own pages. - In their own words: “Quince started when we brought our work home. We built careers working for high-end brands, but investing in luxury clothing, jewellery and home goods for ourselves was a rare treat. So, we built our own brand committed to making exceptionally high-quality essentials at a price within reach.” (https://www.quince.com/about-us) - How long you have to return: “However, you can cancel and return the goods within 14 days of delivery if you change your mind.” (https://www.quince.com/shipping-returns) - Do returns cost anything: “You can continue to make free returns for products that are faulty or where we have sent you a product that you did not order.” (https://www.quince.com/shipping-returns) - Faulty or damaged items: “If you received a final sale item that arrived damaged or defective, please contact support - quality issues are handled separately from the return policy.” (https://www.quince.com/shipping-returns) - Who you're buying from: “This website is operated by Last Brand Trading Co Ltd, Company Number 16619341, a company registered in England and Wales, with its registered office at 4 More London Riverside, London, United Kingdom, SE1 2AU (“Quince”).” (https://www.quince.com/terms) ## Cite Truth Signal, Quince: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-09, https://truthsignal.com/business/quince.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/quince.com