{"domain":"quince.com","kind":"business","slug":null,"name":"LAST BRAND TRADING CO. LTD.","jurisdiction":"gb","company_number":"16619341","assessed_at":"2026-10-09T17:03:24.666277+00:00","checked_at":"2026-10-09T17:03:24.607966+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-03T10:06:52.752569+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:52.752569+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-03T10:06:42.919941+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:42.919941+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-03T10:06:43.029945+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:43.029945+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-09T17:03:24.607966+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-09T17:03:24.607966+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-03T10:06:43.267416+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:43.267416+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-03T10:06:43.148734+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:43.148734+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-03T10:06:48.985886+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"radar","last_attempt_at":"2026-10-03T10:06:43.485267+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:43.485267+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-03T10:06:43.161360+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:43.161360+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-03T10:06:49.315537+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:49.315537+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-03T10:06:48.993281+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:48.993281+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-03T10:06:43.142070+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:43.142070+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-03T10:06:49.262750+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:49.262750+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-03T10:06:48.852550+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:48.852550+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-09T17:03:17.513397+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-09T17:03:17.513397+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-03T10:06:48.910333+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-03T10:06:48.910333+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":84,"warning":null,"customer_satisfaction":{"answer":0.89,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.7,"reviews":4503}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.85,"business_legitimacy":0.84,"established_history":0.89,"identity_consistency":0.74,"independent_reputation":0.86,"real_customer_evidence":0.86},"warning_fact":null,"warning_effect":null,"enough_evidence":0.9,"customer_satisfaction":0.89},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"quarantine"},{"label":"Nameservers","value":"ns-1450.awsdns-53.org, ns-1967.awsdns-53.co.uk, ns-464.awsdns-58.com, ns-606.awsdns-11.net"},{"label":"Address","value":"52.84.118.55, 52.84.118.117, 52.84.118.61, 52.84.118.103"},{"label":"Certificate issuer","value":"Amazon"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2027-03-31"}],"crux":[{"label":"Popularity among Chrome users","value":"top 50,000 sites"},{"label":"First known user traffic","value":"2023-05"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 20,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"28 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","tiktok","x"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":1781608}},{"label":"YouTube channel","value":null}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Trustpilot rating","value":4.7},{"label":"Trustpilot review count","value":4503}],"wayback":[{"label":"Website archive history","value":"26 years"},{"label":"Wikipedia page","value":"no"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":null},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":2}],"registry":[{"label":"Company found in official company register","value":true},{"label":"Registered company name","value":"LAST BRAND TRADING CO. LTD."},{"label":"Company status","value":"active"},{"label":"Company status detail","value":null},{"label":"Company age","value":"1 years"},{"label":"Registered address","value":"4 More London Riverside, London, SE1 2AU, United Kingdom"},{"label":"Accounts overdue","value":false},{"label":"Confirmation statement overdue","value":false},{"label":"Insolvency history","value":false},{"label":"Registered office in dispute","value":false},{"label":"Filing history consistent","value":true},{"label":"Whether registered company activity matches the website","value":true},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":"Found"},{"label":"BBB rating","value":"A+"},{"label":"BBB accredited","value":true},{"label":"BBB complaints closed in three years","value":184},{"label":"BBB complaints closed in twelve months","value":98},{"label":"BBB complaints resolved to the customer's satisfaction","value":53},{"label":"BBB complaint types","value":["Product Issues: 73","Delivery Issues: 44","Service or Repair Issues: 43","Sales and Advertising Issues: 13","Customer Service Issues: 5","Billing Issues: 4","Order Issues: 2"]},{"label":"BBB customer reviews","value":122},{"label":"BBB business started","value":"2018-12-05"},{"label":"BBB file opened","value":"2020-11-18"},{"label":"Company type","value":"Private limited company"},{"label":"Companies House registration","value":"Registered as LAST BRAND TRADING CO. LTD."},{"label":"Data protection registration (ICO)","value":null},{"label":"VAT number","value":"Not found"},{"label":"Where the company is based","value":"UK"},{"label":"Why we believe that","value":["it is registered at Companies House as LAST BRAND TRADING CO. LTD.","its legal pages give an address in England and Wales","its phone number starts +44","its postcode is a UK postcode","its Better Business Bureau profile is a US listing"]},{"label":"Which countries the company serves","value":["Canada","UK"]},{"label":"Why we believe that","value":["£ prices on its homepage","its delivery page says it ships to the UK","its delivery page says it ships to Canada"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://quince.com/"},{"label":"terms","url":"https://quince.com/terms"},{"label":"about-us","url":"https://quince.com/about-us"},{"label":"contact-us","url":"https://quince.com/contact-us"},{"label":"privacy-policy","url":"https://quince.com/privacy-policy"},{"label":"shipping-returns","url":"https://quince.com/shipping-returns"},{"label":"account/my-orders-returns","url":"https://quince.com/account/my-orders-returns"}],"registry":[{"label":"Companies House","url":"https://find-and-update.company-information.service.gov.uk/company/16619341"},{"label":"BBB profile","url":"https://www.bbb.org/us/ca/san-francisco/profile/online-retailer/quincecom-1116-925341"}],"social":[{"label":"facebook","url":"https://www.facebook.com/Quince","followers":329657,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/onequince/","followers":1000000,"metric":"followers","via":"site"},{"label":"x","url":"https://x.com/onequince","followers":5255,"metric":"followers","via":"search"},{"label":"linkedin","url":"https://www.linkedin.com/company/onequince","followers":210496,"metric":"followers","via":"search"},{"label":"youtube","url":null,"followers":null,"metric":null,"via":null},{"label":"tiktok","url":"https://www.tiktok.com/@onequince","followers":236200,"metric":"followers","via":"site"}],"reviews":[{"label":"SmartCustomer","url":"https://www.smartcustomer.com/reviews/quince.com"},{"label":"Trustpilot","url":"https://www.trustpilot.com/review/quince.com"}]},"summary":{"icon":"https://quince.com/static-assets/favicon-32x32.png","logo":null,"based":"GB","email":null,"image":"https://images.quince.com/3jTOPmgGrtpxP7ZYUJJfds/31eaa48e7392a7e1c154bbe305e4f267/Rectangle_1380.jpg?fm=webP&q=90&w=1600","phone":"+44 7723 503673","title":"Quince | High Quality Essentials, Radically Low Prices","years":"1 years","rating":4.7,"serves":["CA","GB"],"address":"4 More London Riverside, London, SE1 2AU, United Kingdom","reviews":4503,"contact_url":"https://quince.com/contact-us","description":"Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.","final_check":["policy_shipping"],"address_note":null,"contact_form":false,"reviews_source":"Trustpilot","reviews_total":4506},"pages":{"contact":"https://quince.com/contact-us","about":"https://quince.com/about-us","returns":"https://quince.com/shipping-returns","terms":"https://quince.com/terms","privacy":"https://quince.com/privacy-policy"},"answers":[{"url":"https://www.quince.com/about-us","kind":"about","quote":"Quince started when we brought our work home. We built careers working for high-end brands, but investing in luxury clothing, jewellery and home goods for ourselves was a rare treat. So, we built our own brand committed to making exceptionally high-quality essentials at a price within reach.","question":"In their own words"},{"url":"https://www.quince.com/shipping-returns","kind":"returns","quote":"However, you can cancel and return the goods within 14 days of delivery if you change your mind.","question":"How long you have to return"},{"url":"https://www.quince.com/shipping-returns","kind":"returns","quote":"You can continue to make free returns for products that are faulty or where we have sent you a product that you did not order.","question":"Do returns cost anything"},{"url":"https://www.quince.com/shipping-returns","kind":"returns","quote":"If you received a final sale item that arrived damaged or defective, please contact support - quality issues are handled separately from the return policy.","question":"Faulty or damaged items"},{"url":"https://www.quince.com/terms","kind":"terms","quote":"This website is operated by Last Brand Trading Co Ltd, Company Number 16619341, a company registered in England and Wales, with its registered office at 4 More London Riverside, London, United Kingdom, SE1 2AU (“Quince”).","question":"Who you're buying from"}],"reviews":[{"url":"https://www.trustpilot.com/review/quince.com","found":true,"label":"Trustpilot","rating":4.7,"source":"reviews","reviews":4503},{"url":"https://www.smartcustomer.com/reviews/quince.com","found":true,"label":"SmartCustomer","rating":2.8,"source":"reviews","reviews":3},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 28 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"GB registered company (active), incorporated 1 years ago","source":"companies_house"},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, tiktok, x; largest audience 1,000,000 followers on instagram","source":"social"},{"text":"Address consistent across 2 independent sources","source":"facts"},{"text":"Pages read: contact, about, returns, terms, privacy","source":"website"},{"text":"Support phone: +44 7723 503673","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 26 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Registered office: 4 More London Riverside, London, SE1 2AU, United Kingdom","source":"companies_house"},{"text":"Directors and ownership identified on the register","source":"companies_house"},{"text":"Filings consistent over the last five years","source":"companies_house"},{"text":"SmartCustomer: rated 2.8 from 3 reviews","source":"reviews"},{"text":"Trustpilot: rated 4.7 from 4,503 reviews","source":"reviews"},{"text":"Better Business Bureau: rated A+, accredited; 184 complaints closed in three years, 53 of them resolved to the customer's satisfaction","source":"bbb"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2023-05","source":"crux"},{"text":"Among the 20,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-03T10:06:52.752569+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-03T10:06:42.919941+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-03T10:06:43.029945+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-09T17:03:24.607966+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-03T10:06:43.267416+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-03T10:06:43.148734+00:00","error":null},{"source":"ico","ok":false,"fetched_at":"2026-10-03T10:06:48.985886+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-03T10:06:43.485267+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-03T10:06:43.161360+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-03T10:06:49.315537+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-03T10:06:48.993281+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-03T10:06:43.142070+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-03T10:06:49.262750+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-03T10:06:48.852550+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-09T17:03:17.513397+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-03T10:06:48.910333+00:00","error":null}],"cost":{"gathering":0.03226,"score":0.00069,"total":0.03295},"claimed":false,"claimed_at":null,"summary_text":"quince.com is run by Last Brand Trading Co. LTD., an active UK company registered at Companies House 1 years ago. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X), with its largest audience of 1,000,000 followers on Instagram. Customers have left 4,503 reviews on Trustpilot, averaging 4.7 stars out of 5. The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 3 reviews on SmartCustomer average only 2.8 stars out of 5. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 1 years ago","source":"companies_house","plain":true},{"text":"Domain registered 28 years ago","source":"rdap","plain":true},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, tiktok, x; largest audience 1,000,000 followers on instagram","source":"social","plain":true},{"text":"Great independent reputation: 4,503 reviews on Trustpilot, rated 4.7 stars out of 5","source":"reviews","plain":false},{"text":"Address consistent across 2 independent sources","source":"facts","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (3 on SmartCustomer), but it falls short with only 2.8 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 1 years ago","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 28 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, returns, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 2.8 stars out of 5 from 3 reviews on SmartCustomer","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 26 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 1,000,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 8 clear · 1 for information","held":null,"satisfaction":[["Trustpilot","4.7","4,503 reviews",false],["SmartCustomer","2.8","3 reviews · not counted",true],["BBB","A+","53 of 184 resolved",false]],"found":{"registry":[["Its registered office at Companies House is 4 More London Riverside, London, SE1 2AU, United Kingdom","good"],["Its directors and owners are named at Companies House","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"],["The Better Business Bureau rates it A+, and accredits it; 53 of its 184 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["Rated 4.7 stars out of 5 from 4,503 reviews on Trustpilot","good"]],"crux":[["Real people have visited its website since May 2023","good"],["It is among the 20,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 1 years ago","source":"companies_house"},{"text":"Its website address was registered 28 years ago","source":"rdap"},{"text":"It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 1,000,000 followers on Instagram","source":"social"},{"text":"Great independent reputation: 4,503 reviews on Trustpilot, rated 4.7 stars out of 5","source":"reviews"},{"text":"The postcode on its website matches its registered office at Companies House","source":"facts"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (3 on SmartCustomer), but it falls short with only 2.8 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is quince.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/quince.com","assessed_at":"2026-10-09T17:03:24.666277+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Quince: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-09, https://truthsignal.com/business/quince.com"}}