# Puzzle Warehouse (puzzlewarehouse.com)

Is puzzlewarehouse.com legit and trustworthy? Truth score 53 out of 100, mixed truth signals: 5 of 11 public checks clear, 3 not found, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 53 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Toys and games
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 23 years
- Address: 655 Leffingwell Ave, St. Louis, MO 63122
- Email address: Not found
- Phone number: +1 866-539-4278
- Contact page: https://www.puzzlewarehouse.com/help/ (linked from the site's own pages; we could not open it)
- Website: https://puzzlewarehouse.com/
- Social media: Facebook https://www.facebook.com/PuzzleWarehouse, Instagram https://www.instagram.com/puzzlewarehouse/

## Summary

puzzlewarehouse.com's website address was registered 23 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, an archive history for its website, social media profiles or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: contact page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- Its website address was registered 23 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Customer reviews information was not found from our checks. (source: reviews)
- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)
- Email address information was not found from our checks. (source: website)

## How to check if puzzlewarehouse.com is legit

To check if puzzlewarehouse.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about puzzlewarehouse.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 23 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: about, returns, delivery and privacy (Clear). Pages found: about (https://puzzlewarehouse.com/about/), returns (https://puzzlewarehouse.com/returns/), delivery (https://puzzlewarehouse.com/shipping/), privacy (https://puzzlewarehouse.com/privacy/)
- Reputation and track record: Customer reviews: We were unable to find out what its customer reviews say. (Not found)
- Reputation and track record: App Store: Its app, Puzzle Warehouse, is on Apple's App Store, rated 5 out of 5 from 3 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook and Instagram (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from puzzlewarehouse.com's own pages.

- In their own words: “Puzzle Warehouse first opened its doors in 2003, and since then we've grown to become the largest jigsaw puzzle company in the world carrying over 10,000 items and still counting. Located in St. Louis, Missouri, our family-run business offers dozens of brands, piece counts, shapes, and sizes bringing smiles to puzzle lovers all over the world. With over 80 jigsaw puzzle brands, and thousands of puzzles we literally have the largest selection of puzzles in the world.” (https://puzzlewarehouse.com/about/)
- How long you have to return: “Unopened Items returned within 365 days of receipt are eligible for a refund for all Puzzle Warehouse shoppers.” (https://puzzlewarehouse.com/returns/)
- Faulty or damaged items: “Damaged/Defective items: Contact us and we will work out a resolution” (https://puzzlewarehouse.com/returns/)
- Delivery cost: “Shipping costs can be determined by adding items to your cart and estimate rates will be displayed on the checkout page.” (https://puzzlewarehouse.com/shipping/)

## Could not be checked this time

- social

## Cite

Truth Signal, Puzzle Warehouse: truth score 53 out of 100, legitimacy confidence Mixed, assessed 2026-10-26, https://truthsignal.com/business/puzzlewarehouse.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/puzzlewarehouse.com