# purple.com: Truth Signal snapshot

Checked: 2026-11-12
Answer: Truth score 84 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: insufficient evidence.
Be cautious: A low number of independent reviews (2 on SmartCustomer), but it falls short with only 2.5 stars out of 5
Identity: Purple Innovation, LLC; 123 East 200 North Alpine, Utah 84004; Based in the US; serves the US; founded in 1994 (Wikipedia)
Reputation: Trustpilot reviews are not included in this assessment. This business also has a Trustpilot page (https://www.trustpilot.com/review/purple.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.; 455 reviews across 3 platforms, rated 2.5 to 4.4 out of 5; Its app, Purple Powerbase, is on Apple's App Store, rated 4.4 out of 5 from 452 ratings, counted in the reviews total.
Warnings checked: No malware or phishing warnings found for its website; No known data breach involving the company; Its email is protected: mail forged in its name is blocked
History: founded 1994; Its website address was registered 32 years ago; The Internet Archive first saved a copy of its website 28 years ago
Buying: We read 4 of its pages: contact, about, returns and terms
Support: phone +1 888-848-0665; email support@purple.com; contact page https://purple.com/contact
Activity: Real people visited its website in 24 of the last 24 months; We could not check how big its social media following is: the check ran out of time.
No data held: Social presence information was not found from our checks.
Full report, with every source and its evidence: https://truthsignal.com/business/purple.com/report.md
Source: Truth Signal, https://truthsignal.com/business/purple.com