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with"}],"trend":[{"month":"2026-11","score":84,"followers":null,"change":null,"new":[],"points":367}],"cost":{"gathering":0.00135,"score":0.00019,"total":0.00154},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":84,"band":"HIGH","url":"https://truthsignal.com/business/purple.com/report/2026-11.md"}],"summary_text":"We read 4 of its pages: contact, about, returns and terms. Its website address was registered 32 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Customers have left 1 reviews on Reviews.io, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 2 reviews on SmartCustomer average only 2.5 stars out of 5. We could not find social media profiles.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, terms","source":"website","plain":true},{"text":"Domain registered 32 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"A not fully established independent reputation: 1 reviews on Reviews.io, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (2 on SmartCustomer), but it falls short with only 2.5 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social","plain":false}]]],"missing":["social"],"sources_agree":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 1994 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 32 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, returns and terms","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","455 reviews across 3 platforms, rated 2.5 to 4.4 out of 5","bad"],["Reputation and track record","appstore","App Store","smartphone","Its app, Purple Powerbase, is on Apple's App Store, rated 4.4 out of 5 from 452 ratings, counted in the reviews total.","info"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 28 years ago","good"],["Reputation and track record","social","Social presence","users","We could not check how big its social media following is: the check ran out of time.","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 6 clear · 1 not found · 3 for information","held":null,"satisfaction":[["SmartCustomer","2.5","2 reviews · read 12 November 2026",false],["Reviews.io","4.0","1 reviews · read 12 November 2026",false],["App Store","4.4","452 ratings · read 12 November 2026",false]],"bbb":[],"average":"4.4","average_sum":"(7 × 3.5 + 2.5 × 2 (SmartCustomer) + 4 × 1 (Reviews.io) + 4.4 × 452 (App Store)) ÷ (7 + 455) = 4.4, to one decimal place","also":[["Trustpilot","https://www.trustpilot.com/review/purple.com"]],"trustpilot":"https://www.trustpilot.com/review/purple.com","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["It has a review page on Trustpilot","good"],["Rated 4.0 stars out of 5 from 1 reviews on Reviews.io","good"],["Rated 2.5 stars out of 5 from 2 reviews on SmartCustomer","good"]],"appstore":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 4 of its pages: contact, about, returns and terms","source":"website"},{"text":"Its website address was registered 32 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"A not fully established independent reputation: 1 reviews on Reviews.io, rated 4.0 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (2 on SmartCustomer), but it falls short with only 2.5 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social"}]]]},"answer":"Is purple.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: insufficient evidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/purple.com","assessed_at":"2026-11-12T23:01:12.097604+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Shop Purple Mattresses: truth score 84 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/purple.com"}}