# Puppypad (puppypad.co)

Is puppypad.co legit and trustworthy? Truth score 70 out of 100, high truth signals: 6 of 10 public checks clear, 3 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 70 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 5 · 5,708 reviews; average 5.0
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Category: Pet food and supplies
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: Not found
- Address: 2803 PHILADELPHIA PIKE # B4212, Claymont, Delaware, 19703
- Email address: help@puppypad.co
- Phone number: +1 855-262-2997
- Contact page: https://puppypad.co/pages/contact
- Website: https://puppypad.co/
- Social media: Instagram https://www.instagram.com/puppypad_/, X https://x.com/PuppyPad_

## Summary

puppypad.co is on 2 social media platforms (Instagram and X), with its largest audience of 19 followers on Instagram. Customers have left 5,708 reviews on Trustpilot, averaging 5.0 stars out of 5. No malware or phishing warnings found for its website. We could not find when its domain was registered, visitor traffic figures or an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- It is on 2 social media platforms (Instagram and X); the largest audience is 19 followers on Instagram (source: social)
- Great independent reputation: 5,708 reviews on Trustpilot, rated 5.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Domain registration information was not found from our checks. (source: rdap)
- Visitor traffic information was not found from our checks. (source: crux)
- Web history and authority information was not found from our checks. (source: wayback)
- Domain age information was not found from our checks. (source: rdap)

## How to check if puppypad.co is legit

To check if puppypad.co is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about puppypad.co; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 7 countries (For information)
- Who they are: Domain registration: We were unable to find out when its domain was registered. (Not found)
- Who they are: Website details: We read 5 of its pages: contact, returns, delivery, terms and privacy (Clear). Pages found: contact (https://puppypad.co/pages/contact), returns (https://puppypad.co/policies/refund-policy), delivery (https://puppypad.co/policies/shipping-policy), terms (https://puppypad.co/policies/terms-of-service), privacy (https://puppypad.co/policies/privacy-policy)
- Reputation and track record: Customer reviews: Rated 5.0 stars out of 5 from 5,708 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: nothing known (Not found)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 2 social media platforms (Instagram and X); the largest audience is 19 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from puppypad.co's own pages.

- How long you have to return: “We offer a 90-day return policy, meaning you have 90 days from receiving your item to request a refund or exchange.” (https://puppypad.co/policies/refund-policy)
- Do returns cost anything: “Customers are responsible for return shipping costs.” (https://puppypad.co/policies/refund-policy)
- Delivery cost: “We’re pleased to offer free tracked shipping to customers worldwide !” (https://puppypad.co/policies/shipping-policy)

## Cite

Truth Signal, Puppypad: truth score 70 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/puppypad.co. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/puppypad.co