{"domain":"puffco.com","kind":"business","slug":null,"name":"Puffco","jurisdiction":"us","company_number":null,"assessed_at":"2026-11-02T21:48:44.282573+00:00","checked_at":"2026-11-02T21:48:43.997022+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-11-02T21:47:21.829357+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:21.829357+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-11-02T21:47:21.276743+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-11-02T21:48:41.488087+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:48:41.488087+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-11-02T21:47:21.178698+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:21.178698+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-11-02T21:47:14.957522+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:14.957522+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-11-02T21:47:15.886259+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:15.886259+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-11-02T21:48:43.997022+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:48:43.997022+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-11-02T21:47:11.860989+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-11-02T21:47:11.070668+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:11.070668+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-11-02T21:47:18.173272+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:18.173272+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-11-02T21:48:41.293784+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:48:41.293784+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-11-02T21:47:21.091052+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:21.091052+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-11-02T21:47:31.882360+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"opendata","last_attempt_at":"2026-11-02T21:47:14.966248+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:14.966248+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-11-02T21:47:14.958223+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:14.958223+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-11-02T21:47:16.894248+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:16.894248+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-11-02T21:47:17.322119+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:17.322119+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-11-02T21:47:21.380780+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-11-02T21:47:21.090640+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:21.090640+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-11-02T21:47:35.155582+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:35.155582+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-11-02T21:47:16.268461+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:16.268461+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-11-02T21:48:41.284400+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:48:41.284400+00:00","deferred":false},{"source":"trustindex","last_attempt_at":"2026-11-02T21:47:21.265658+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:21.265658+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-11-02T21:47:13.790174+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:13.790174+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-11-02T21:47:21.177721+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-02T21:47:21.177721+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-11-02T21:47:16.394217+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false}],"purchase_confidence":"HIGH","truth_score":86,"judged_score":86,"owner_proof":null,"warning":null,"customer_satisfaction":{"answer":0.83,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.0,"reviews":2026,"rounded":true}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.97,"business_legitimacy":0.7,"established_history":0.92,"identity_consistency":0.73,"independent_reputation":0.91,"real_customer_evidence":0.91},"warning_fact":null,"warning_effect":null,"enough_evidence":0.95,"customer_satisfaction":0.83},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":null},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"quarantine"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"ns69.domaincontrol.com, ns70.domaincontrol.com"},{"label":"Address","value":"23.227.38.32"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-11-27"}],"crux":[{"label":"Popularity among Chrome users","value":"top 100,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"14 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","tiktok","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":1016385}},{"label":"YouTube channel","value":{"videos":174,"subscribers":44800,"last_upload":"2026-11-02"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Trustpilot rating","value":4.0},{"label":"Trustpilot review count","value":2026}],"wayback":[{"label":"Website archive history","value":null}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["the site's structured data states its country","its terms are governed by the laws of California","its phone number starts +1","its postcode is a US zip code"]},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["its delivery page says it ships to the US"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://puffco.com/"},{"label":"pages/contact","url":"https://puffco.com/pages/contact"},{"label":"pages/about-us","url":"https://puffco.com/pages/about-us"},{"label":"pages/return-policy","url":"https://puffco.com/pages/return-policy"},{"label":"pages/privacy-policy","url":"https://puffco.com/pages/privacy-policy"},{"label":"pages/terms-conditions","url":"https://puffco.com/pages/terms-conditions"}],"social":[{"label":"facebook","url":"https://www.facebook.com/choosepuffco","followers":129164,"metric":"followers","via":"site"},{"label":"instagram","url":"https://www.instagram.com/puffco/","followers":842000,"metric":"followers","via":"site"},{"label":"x","url":"https://x.com/puffco","followers":null,"metric":null,"via":"site"},{"label":"linkedin","url":"https://www.linkedin.com/company/puffco","followers":null,"metric":null,"via":"site"},{"label":"youtube","url":"https://www.youtube.com/@PuffcoOfficial","followers":44800,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@puffco","followers":421,"metric":"followers","via":"search"}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/puffco.com"}]},"summary":{"icon":"https://www.puffco.com/cdn/shop/files/puffco-favicon.png?crop=center&height=48&v=1731609492&width=48","kept":null,"logo":null,"site":null,"based":"US","email":"customerservice@puffco.com","image":"https://www.puffco.com/cdn/shop/files/Puffco_logo_2x_75928525-3ffd-42a9-b5db-2c73ed8030f4.png?height=628&pad_color=fff&v=1613719538&width=1200","offer":{"Ways to get help":{"url":"https://www.puffco.com/pages/support","page":"Support"},"In their own words":{"url":"https://www.puffco.com/","page":"Its homepage","text":"Puffco is an award winning electric dab rig store and manufacturer offering high tech dab vaporizers and tools. Shop the best dab rigs to elevate every session.","quote":true},"What makes them different":{"url":"https://www.puffco.com/","page":"Its homepage","text":"The first true dab experience that fits in your pocket.","quote":true}},"phone":"+1 850-952-0757","title":"Puffco | The Best Dab Rigs & Tools Store Online","years":null,"rating":4.0,"serves":["US"],"address":"1201 W. 5th Street, Suite 800, Los Angeles, CA 90017","details":{"Sells":"Physical goods","Sells to":"The public","Kind of seller":"Sells its own goods or services","Licensed trade":"Alcohol, tobacco or vaping"},"reviews":2026,"category":"Vaping and e-cigarettes","domain_age":"14 years","contact_url":"https://puffco.com/pages/contact","description":"Puffco is an award winning electric dab rig store and manufacturer offering high tech dab vaporizers and tools. Shop the best dab rigs to elevate every session.","final_check":null,"address_note":null,"contact_form":false,"reviews_source":"Trustpilot","contact_unopened":null,"reviews_total":2026},"pages":{"contact":"https://puffco.com/pages/contact","about":"https://puffco.com/pages/about-us","returns":"https://puffco.com/pages/return-policy","terms":"https://puffco.com/pages/terms-conditions","privacy":"https://puffco.com/pages/privacy-policy"},"answers":[{"url":"https://www.puffco.com/pages/about-us","kind":"about","quote":"Our journey began in 2013 when CEO Roger Volodarsky saw the need for a better way to interact with concentrates through technology. In response, with the mission of providing the best platform for extract consumption, he brought together the disciplines of design, technology, and engineering to create Puffco. Being members of the community that we design for gives us a deeper insight and connection to our audience.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/puffco.com","found":true,"label":"Trustpilot","rating":4.0,"source":"reviews","reviews":2026,"rounded":true},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"qtbv6So-GE0","title":"Who Would Have Loved the Puffco","url":"https://www.youtube.com/watch?v=qtbv6So-GE0","embeddable":true},"privacy":{"also":[],"points":[{"key":"not_sold","text":"Says it does not sell your personal data.","quote":"For California residents, while we never sell your information you can still make a CCPA “Do Not Sell” request to us by emailing us at privacy@puffco.com ."},{"key":"location","text":"Collects where you are.","quote":"We will only collect location data if you share it with us from your mobile device when you use the Puffco app and connect a Puffco device to the app."},{"key":"delete","text":"Says you can ask it to delete your data.","quote":"To request deletion of your personal data (GDPR art.17)."}],"policy":"https://www.puffco.com/pages/privacy-policy","consent":"Shopify's cookie banner","trackers":[{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."},{"name":"Microsoft Clarity","text":"Records how you move, scroll and click on the page."},{"name":"Klaviyo","text":"Tracks what you look at, for its marketing emails."}],"elsewhere":null},"reasons":[{"text":"Pages read: contact, about, returns, terms, privacy","source":"website"},{"text":"Domain registered 14 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 842,000 followers on instagram","source":"social"},{"text":"Support email: customerservice@puffco.com","source":"website"},{"text":"Support phone: +1 850-952-0757","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine)","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"YouTube channel with 44,800 subscribers, 174 videos, last upload 2026-11-02","source":"social"},{"text":"Trustpilot: rated 4.0 from 2,026 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-02T21:47:21.829357+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-11-02T21:47:21.276743+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-02T21:48:41.488087+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-02T21:47:21.178698+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-02T21:47:14.957522+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-02T21:47:15.886259+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-02T21:48:43.997022+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-11-02T21:47:11.860989+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-02T21:47:11.070668+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-02T21:47:18.173272+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-02T21:48:41.293784+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-02T21:47:21.091052+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-11-02T21:47:31.882360+00:00","error":null,"why":"the check ran out of time"},{"source":"opendata","ok":true,"fetched_at":"2026-11-02T21:47:14.966248+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-02T21:47:14.958223+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-02T21:47:16.894248+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-02T21:47:17.322119+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-11-02T21:47:21.380780+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-02T21:47:21.090640+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-02T21:47:35.155582+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-02T21:47:16.268461+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-11-02T21:48:41.284400+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-11-02T21:47:21.265658+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-02T21:47:13.790174+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-02T21:47:21.177721+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-11-02T21:47:16.394217+00:00","error":null,"why":null}],"cost":{"gathering":0.00183,"score":0.00017,"total":0.002},"claimed":false,"claimed_at":null,"summary_text":"We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 14 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 842,000 followers on Instagram. Customers have left 2,026 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, terms, privacy","source":"website","plain":true},{"text":"Domain registered 14 years ago","source":"rdap","plain":true},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 842,000 followers on instagram","source":"social","plain":true},{"text":"Great independent reputation: 2,026 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false}]]],"missing":["news"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 14 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, returns, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.0 stars out of 5 from 2,026 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 842,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"7 clear · 1 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","4","2,026 reviews",false]],"average":"4.0","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 44,800 subscribers and 174 videos, the latest uploaded on 2 Nov 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 5 of its pages: contact, about, returns, terms and privacy","source":"website"},{"text":"Its website address was registered 14 years ago","source":"rdap"},{"text":"It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 842,000 followers on Instagram","source":"social"},{"text":"Great independent reputation: 2,026 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"}]]]},"answer":"Is puffco.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/puffco.com","assessed_at":"2026-11-02T21:48:44.282573+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Puffco: truth score 86 out of 100, legitimacy confidence High, assessed 2026-11-02, https://truthsignal.com/business/puffco.com"}}