# Preloved (preloved.co.uk)

Is preloved.co.uk legit and trustworthy? Truth score 85 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 85 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 1,707 reviews · rating not read; SmartCustomer 2.3 · 13 reviews
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Category: Classified ads
- Years in business: 22 years
- Founded: 1998
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Marketplace
- Licensed trade: No licence normally needed
- Domain age: 28 years
- Address: Icon 1 7-9 Sunbank Lane, Ringway, Altrincham, WA15 0AF, United Kingdom
- Email address: Not found
- Phone number: Not found
- Contact page: https://preloved.co.uk/contact
- Website: https://preloved.co.uk/
- Social media: Facebook https://www.facebook.com/preloved, Instagram https://instagram.com/prelovedofficial, X https://www.twitter.com/Preloved, YouTube https://www.youtube.com/preloved
- Registered to do: 62090 Other information technology service activities
- Latest YouTube video: Youtube Preloved Categories https://www.youtube.com/watch?v=dZAWxezuEao

## Summary

preloved.co.uk is run by Moo Limited, an active UK company registered at Companies House 22 years ago, and was founded in 1998. Its website address was registered 28 years ago. It has 1,707 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 13 reviews on SmartCustomer average only 2.3 stars out of 5. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- An active UK company registered at Companies House, set up 22 years ago (source: companies_house)
- Its website address was registered 28 years ago (source: rdap)
- 1,707 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (13 on SmartCustomer), but it falls short with only 2.3 stars out of 5 (source: reviews)

## Not found

- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if preloved.co.uk is legit

To check if preloved.co.uk is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about preloved.co.uk; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 22 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://preloved.co.uk/contact), about (https://preloved.co.uk/about), terms (https://preloved.co.uk/terms), privacy (https://preloved.co.uk/privacy)
- Reputation and track record: Customer reviews: 1,720 reviews across 2 platforms, rated 2.3 to 2.3 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history, truth checks and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 215,866 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Checks we have made

Newest first, since 3 November 2026.

- 3 November 2026: First check. Score 85, High truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from preloved.co.uk's own pages.

- In their own words: “We believe in the power of second chances and new beginnings. That's why our mission is to become the UK's most loved and trusted community of creators, buyers and sellers. Preloved began in 1998 and has grown to become one of the largest classified advertising sites in the UK with hundreds of thousands of adverts in over 500 categories.” (https://www.preloved.co.uk/about)
- Who you're buying from: “1.3 Our registered office: 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ.” (https://www.preloved.co.uk/terms)

## Cite

Truth Signal, Preloved: truth score 85 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/preloved.co.uk. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/preloved.co.uk.json