# Pom Pom London (pompomlondon.com)

Is pompomlondon.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 8 of 10 public checks clear, 1 not found, 1 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 88 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 5 · 17,591 reviews; average 5.0
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Category: Bags and luggage
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 11 years
- Address: Not found
- Email address: hello@pompomlondon.com
- Phone number: +44 20 4538 4462
- Contact page: https://pompomlondon.com/pages/contact-us
- Website: https://pompomlondon.com/
- Social media: Facebook https://www.facebook.com/pompomldn, Instagram https://instagram.com/pompomlondon, X https://x.com/pompomlondon, TikTok https://www.tiktok.com/@pompomlondon

## Summary

We read 4 of its pages: contact, about, returns and cancellation. Its website address was registered 11 years ago. It is on 4 social media platforms (Facebook, Instagram, TikTok and X), with its largest audience of 12,400 followers on TikTok. Customers have left 17,591 reviews on Trustpilot, averaging 5.0 stars out of 5. No data breach involving the company is on record. We could not find a malware check result or an address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: privacy, terms pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- We read 4 of its pages: contact, about, returns and cancellation (source: website)
- Its website address was registered 11 years ago (source: rdap)
- It is on 4 social media platforms (Facebook, Instagram, TikTok and X); the largest audience is 12,400 followers on TikTok (source: social)
- Excellent independent reputation: 17,591 reviews on Trustpilot, rated 5.0 stars out of 5 (source: reviews)
- No known data breach involving the company (source: hibp)

## Not found

- Malware and phishing information was not found from our checks. (source: safe_browsing)
- Address information was not found from our checks. (source: registry)

## How to check if pompomlondon.com is legit

To check if pompomlondon.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pompomlondon.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Registered with the Information Commissioner's Office (ICO) to handle personal data (Clear)
- Who they are: Domain registration: Its website address was registered 11 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, returns and cancellation (Clear). Pages found: contact (https://pompomlondon.com/pages/contact-us), about (https://pompomlondon.com/pages/about), returns (https://pompomlondon.com/pages/delivery-returns-1), cancellation (https://pompomlondon.com/pages/widerruf-formular)
- Reputation and track record: Customer reviews: Rated 5.0 stars out of 5 from 17,591 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 13 years ago (Clear)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, TikTok and X); the largest audience is 12,400 followers on TikTok (Clear)
- Safety: Malware and phishing: We were unable to find out whether it has malware or phishing warnings: the check ran out of time. (Not found)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from pompomlondon.com's own pages.

- Ways to contact them: “WhatsApp: Contact us directly on WhatsApp” (https://pompomlondon.com/pages/contact-us)
- Phone support: “UK/Rest of world: Call our UK team on +44 (0)20 4538 4462 Monday - Friday 8am-8pm UTC US: Call our US team on +(1) 646-679-5943 Monday - Friday 3am-3pm EST” (https://pompomlondon.com/pages/contact-us)
- In their own words: “Where style meets comfort, and every accessory adds a spark of fun to your wardrobe. Since 2015, we’ve been creating fresh, modern bags and accessories that bring a perfect mix of quality and playful style. Each piece in our collection is crafted to keep up with your vibe, giving you just the right touch of elegance without losing the fun.” (https://pompomlondon.com/pages/about)
- Faulty or damaged items: “This does not cover products that have been damaged by misuse, accidents or unauthorised repair.” (https://pompomlondon.com/pages/delivery-returns-1)

## Could not be checked this time

- safe_browsing

## Cite

Truth Signal, Pom Pom London: truth score 88 out of 100, legitimacy confidence High, assessed 2026-10-27, https://truthsignal.com/business/pompomlondon.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/pompomlondon.com
