# Pokemon Center, Game Freak, Creatures Inc (pokevault.com)

Is pokevault.com legit and trustworthy? Truth score 64 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly satisfied.

- Truth score: 64 out of 100
- Legitimacy confidence: mixed
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 22 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Category: Collectibles and trading cards
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 14 years
- Address: Fukuoka, Japan
- Email address: brian@pokevault.com
- Phone number: Not found
- Contact page: https://pokevault.com/contax93.php (linked from the site's own pages; we could not open it)
- Website: https://pokevault.com/
- Social media: Facebook https://facebook.com/Pokevault/, Instagram https://www.instagram.com/pokevaultjapan/, X https://twitter.com/pokevault/, YouTube https://www.youtube.com/user/HardrockPokemon
- Latest YouTube video: Japan Pokemon Center Spheal clapping toy figure (smiling version) https://www.youtube.com/watch?v=nHG89STGx-s

## Summary

pokevault.com's website address was registered 14 years ago, and is locked against transfer to someone else. Customers have left 22 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address, email read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing. Final check: contact page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- Its website address was registered 14 years ago (source: rdap)
- A not fully established independent reputation: 22 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Phone number information was not found from our checks. (source: website)

## How to check if pokevault.com is legit

To check if pokevault.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pokevault.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 14 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: about, delivery, terms and privacy (Clear). Pages found: about (https://pokevault.com/pages/aboutUs.php), delivery (https://pokevault.com/pages/shipping.php), terms (https://pokevault.com/pages/terms.php), privacy (https://pokevault.com/pages/privacyPolicy.php)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 22 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 12,100 subscribers on YouTube (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from pokevault.com's own pages.

- In their own words: “PokeVault is the official and original company located in Fukuoka, Japan. Since 1997, we have specialized in very rare collectible Japanese Pokemon promo cards, holo cards, plush toys, pokedolls, deck boxes, card sleeves, keychains, charms, bags, straps, and much more. We specialize in providing our customers with the rarest and most collectible Pokemon merchandise from Japan.” (https://pokevault.com/pages/aboutUs.php)
- Delivery cost: “If FedEx cannot deliver and the package is sent back, you are responsible for the shipping cost to send the package back to Japan AND to re-send the package.” (https://pokevault.com/pages/shipping.php)

## Cite

Truth Signal, Pokemon Center, Game Freak, Creatures Inc: truth score 64 out of 100, legitimacy confidence Mixed, assessed 2026-10-30, https://truthsignal.com/business/pokevault.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/pokevault.com