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Please refer to our refund policy for additional information.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/www.plushcare.com","found":true,"label":"Trustpilot","rating":3.4,"source":"reviews","reviews":2779},{"url":"https://www.smartcustomer.com/reviews/plushcare.com","found":true,"label":"SmartCustomer","rating":2.0,"source":"reviews","reviews":8},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":"https://www.reviews.io/company-reviews/store/www-plushcare-com","found":true,"label":"Reviews.io","rating":null,"source":"reviews","reviews":0},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: contact, about, terms, privacy","source":"website"},{"text":"Domain registered 13 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Reviews.io: a review page with no reviews yet","source":"reviews"},{"text":"Support email: info@plushcare.com","source":"website"},{"text":"Support phone: +1 800-221-5140","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 13 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, x, youtube; largest audience 12,000 followers on facebook","source":"social"},{"text":"YouTube channel with 158 subscribers, 11 videos, last upload 2024-12-12","source":"social"},{"text":"SmartCustomer: rated 2.0 from 8 reviews","source":"reviews"},{"text":"Trustpilot: rated 3.4 from 2,779 reviews","source":"reviews"},{"text":"Better Business Bureau: rated A, accredited; 327 complaints closed in three years, 61 of them resolved to the customer's satisfaction","source":"bbb"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T13:58:04.256523+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T13:57:58.680874+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T13:57:58.764834+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-14T13:14:16.894401+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T13:57:59.478826+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T13:57:59.483536+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-07T13:57:59.443130+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T13:57:59.478925+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T13:57:59.495032+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T13:57:59.526794+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T13:58:03.818586+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T13:57:58.796231+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T13:58:00.492339+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-07T13:58:08.776648+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-14T13:14:09.635161+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T13:58:00.066380+00:00","error":null}],"cost":{"gathering":0.0318,"score":0.00092,"total":0.03272},"claimed":false,"claimed_at":null,"summary_text":"We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 13 years ago, and is locked against transfer to someone else. It has a review page on Reviews.io, with no reviews yet. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 8 reviews on SmartCustomer average only 2.0 stars out of 5.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, terms, privacy","source":"website","plain":true},{"text":"Domain registered 13 years ago","source":"rdap","plain":true},{"text":"Reviews.io: a review page with no reviews yet","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (8 on SmartCustomer), but it falls short with only 2.0 stars out of 5","source":"reviews","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating A","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 13 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","It has a page on Reviews.io but no reviews yet","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 13 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 12,000 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","3.4","2,779 reviews",false],["SmartCustomer","2.0","8 reviews · not counted",true],["BBB","A","61 of 327 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A, and accredits it; 61 of its 327 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 2.0 stars out of 5 from 8 reviews on SmartCustomer","good"],["Rated 3.4 stars out of 5 from 2,779 reviews on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 158 subscribers and 11 videos, the latest uploaded on 12 Dec 2024","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 4 of its pages: contact, about, terms and privacy","source":"website"},{"text":"Its website address was registered 13 years ago","source":"rdap"},{"text":"It has a page on Reviews.io but no reviews yet","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (8 on SmartCustomer), but it falls short with only 2.0 stars out of 5","source":"reviews"}]]]},"answer":"Is plushcare.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/plushcare.com","assessed_at":"2026-10-14T13:14:17.231341+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Plushcare, Inc.: truth score 77 out of 100, legitimacy confidence High, assessed 2026-10-14, https://truthsignal.com/business/plushcare.com"}}