{"domain":"petsbest.com","kind":"business","slug":null,"name":"Pets Best Pet Insurance","jurisdiction":"us","company_number":null,"assessed_at":"2026-10-30T16:11:26.265774+00:00","checked_at":"2026-10-30T16:11:25.976790+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-10-30T16:09:59.163041+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:59.163041+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-10-30T16:09:58.728748+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-10-30T16:11:18.182736+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:11:18.182736+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-10-30T16:09:58.718595+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:58.718595+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-30T16:09:53.317277+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.317277+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-30T16:09:53.491710+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.491710+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-30T16:11:25.976790+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:11:25.976790+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-10-30T16:09:53.150880+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-10-30T16:09:53.037876+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.037876+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-30T16:09:53.837600+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.837600+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-10-30T16:11:17.969985+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:11:17.969985+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-30T16:09:58.643786+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:58.643786+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-10-30T16:09:58.721869+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"opendata","last_attempt_at":"2026-10-30T16:09:53.392024+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.392024+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-10-30T16:09:53.385787+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.385787+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-30T16:09:54.803488+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:54.803488+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-30T16:09:53.559861+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.559861+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-30T16:09:58.851354+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-10-30T16:09:58.643635+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:58.643635+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-30T16:10:17.816949+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:10:17.816949+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-30T16:09:53.522026+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.522026+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-30T16:11:17.957991+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:11:17.957991+00:00","deferred":false},{"source":"trustindex","last_attempt_at":"2026-10-30T16:09:54.064281+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:54.064281+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-30T16:09:53.310166+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:53.310166+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-30T16:09:58.718159+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-30T16:09:58.718159+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-30T16:09:53.716721+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false}],"purchase_confidence":"HIGH","truth_score":83,"judged_score":83,"owner_proof":null,"warning":null,"customer_satisfaction":{"answer":0.35,"word":"mostly dissatisfied","reviews":[{"platform":"Trustpilot","rating":null,"reviews":6497},{"platform":"Trustindex","rating":1.7,"reviews":828}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.95,"business_legitimacy":0.72,"established_history":0.94,"identity_consistency":0.71,"independent_reputation":0.76,"real_customer_evidence":0.91},"warning_fact":null,"warning_effect":null,"enough_evidence":0.95,"customer_satisfaction":0.35},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"ns1-06.azure-dns.com, ns2-06.azure-dns.net, ns3-06.azure-dns.org, ns4-06.azure-dns.info"},{"label":"Address","value":"150.171.109.215"},{"label":"Certificate issuer","value":"DigiCert Inc"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2027-03-15"}],"crux":[{"label":"Popularity among Chrome users","value":"top 100,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"23 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","x","youtube","linkedin"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":null},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":87957}},{"label":"YouTube channel","value":null}],"reviews":[{"label":"Independent review platforms","value":2},{"label":"Trustpilot review count","value":6497},{"label":"Trustindex rating","value":1.7},{"label":"Trustindex review count","value":828},{"label":"Trustindex reviews by platform","value":["Trustindex: 1","Yelp: 827"]}],"wayback":[{"label":"Website archive history","value":null}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Listed name","value":"PETS BEST INSURANCE"},{"label":"Trading names","value":["PETS BEST PET HEALTH INSURANCE"]},{"label":"Head office (OpenData.org)","value":"2323 S Vista Ave Ste 100, Boise, ID, 83705, USA"},{"label":"Number of locations","value":3},{"label":"Crunchbase","value":"https://www.crunchbase.com/organization/pets-best-insurance"},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"SEC registration (CIK)","value":"0001375390"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["the site's structured data states its country","its phone number starts +1","its postcode is a US zip code","OpenData.org's record puts its head office in 2323 S Vista Ave Ste 100, Boise, ID, 83705, USA"]},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["$ prices on its homepage"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://petsbest.com/"},{"label":"contact-us","url":"https://petsbest.com/contact-us"},{"label":"online-privacy","url":"https://petsbest.com/online-privacy"},{"label":"privacy-agreement","url":"https://petsbest.com/privacy-agreement"},{"label":"state-terms-conditions","url":"https://petsbest.com/state-terms-conditions"}],"social":[{"label":"facebook","url":"http://facebook.com/PetsBestInsurance","followers":59957,"metric":"followers","via":"site"},{"label":"instagram","url":"http://instagram.com/petsbest","followers":28000,"metric":"followers","via":"site"},{"label":"x","url":"http://twitter.com/petsbest","followers":null,"metric":null,"via":"site"},{"label":"linkedin","url":"https://www.linkedin.com/company/petsbest","followers":null,"metric":null,"via":"opendata"},{"label":"youtube","url":"http://youtube.com/petsbestinsurance","followers":null,"metric":null,"via":"site"},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":null}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/petsbest.com"},{"label":"Trustindex","url":"https://www.trustindex.io/reviews/www.petsbest.com"}]},"summary":{"icon":"https://petsbest.com/favicon.ico","kept":null,"logo":null,"site":null,"based":"US","email":"customercare@petsbest.com","image":"https://imageserver.petsbest.com/website/home_new/pets-best-pet-insurance-1200.jpg","offer":{"Customer stories":{"url":"https://petsbest.com/pet-insurance-reviews","page":"Reviews & Testimonials"},"Ways to get help":{"url":"https://petsbest.com/faq","page":"Frequently Asked Questions"},"In their own words":{"url":"https://petsbest.com/","page":"Its homepage","text":"Pet insurance covering accidents, illnesses, hereditary conditions, dental, and wellness care for dogs and cats. Up to 90% reimbursement, no annual or per incident limits. Get a free quote.","quote":true}},"phone":"+1 877-738-7237","title":"Pet Insurance for Dogs & Cats | Pets Best","years":null,"rating":1.7,"serves":["US"],"address":"6100 4th Ave. S. Suite 200 Seattle, WA 98108","details":{"Sells":"Subscription or membership","Sells to":"The public","Kind of seller":"Sells its own goods or services","Licensed trade":"Insurance"},"reviews":828,"category":"Pet insurance","domain_age":"23 years","contact_url":"https://petsbest.com/contact-us","description":"Pet insurance covering accidents, illnesses, hereditary conditions, dental, and wellness care for dogs and cats. Up to 90% reimbursement, no annual or per incident limits. Get a free quote.","final_check":["policy_about"],"address_note":null,"contact_form":false,"reviews_source":"Trustindex","contact_unopened":null,"reviews_total":7325},"pages":{"contact":"https://petsbest.com/contact-us","terms":"https://petsbest.com/state-terms-conditions","privacy":"https://petsbest.com/online-privacy"},"answers":[{"url":"https://petsbest.com/contact-us","kind":"contact","quote":"If you can't find what you're looking for by searching our Frequently Asked Questions , please call us and a Pets Best representative will be happy to assist.","question":"Phone support"}],"reviews":[{"url":"https://www.trustpilot.com/review/petsbest.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":6497},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":"https://www.trustindex.io/reviews/www.petsbest.com","found":true,"label":"Trustindex","rating":1.7,"source":"reviews","reviews":828},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":null,"privacy":{"also":["https://petsbest.com/online-privacy"],"points":[{"key":"delete","text":"Says you can ask it to delete your data.","quote":"As explained in the “ How May I Make A Request ” section, you can request the deletion of your personal information."}],"policy":"https://petsbest.com/privacy-agreement","consent":null,"trackers":[{"name":"Google Analytics","text":"Counts your visits and what you look at."},{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."}],"elsewhere":null},"reasons":[{"text":"Pages read: contact, terms, privacy","source":"website"},{"text":"Domain registered 23 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Trustpilot: 6,497 reviews","source":"reviews"},{"text":"Support email: customercare@petsbest.com","source":"website"},{"text":"Support phone: +1 877-738-7237","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 5 platforms: facebook, instagram, x, youtube, linkedin; largest audience 59,957 followers on facebook","source":"social"},{"text":"Trustindex: rated 1.7 from 828 reviews","source":"reviews"},{"text":"Trustindex page: reviews pooled from Trustindex, Yelp","source":"trustindex"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"Trustindex: rated 1.7 from 828 reviews","source":"reviews"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-30T16:09:59.163041+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-10-30T16:09:58.728748+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-30T16:11:18.182736+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-30T16:09:58.718595+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-30T16:09:53.317277+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-30T16:09:53.491710+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-30T16:11:25.976790+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-30T16:09:53.150880+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-30T16:09:53.037876+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-30T16:09:53.837600+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-30T16:11:17.969985+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-10-30T16:09:58.643786+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-30T16:09:58.721869+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-30T16:09:53.392024+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-30T16:09:53.385787+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-30T16:09:54.803488+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-30T16:09:53.559861+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-30T16:09:58.851354+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-30T16:09:58.643635+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-30T16:10:17.816949+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-30T16:09:53.522026+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-30T16:11:17.957991+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-30T16:09:54.064281+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-30T16:09:53.310166+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-30T16:09:58.718159+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-30T16:09:53.716721+00:00","error":null,"why":null}],"cost":{"gathering":0.00184,"score":0.00016,"total":0.002},"claimed":false,"claimed_at":null,"summary_text":"We read 3 of its pages: contact, terms and privacy. Its website address was registered 23 years ago, and is locked against transfer to someone else. It has 6,497 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 828 reviews on Trustindex average only 1.7 stars out of 5. We could not find an archive history for its website.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, terms, privacy","source":"website","plain":true},{"text":"Domain registered 23 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 6,497 reviews","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (828 on Trustindex), but it falls short with only 1.7 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 23 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: contact, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","7,325 reviews across 2 platforms, rated 1.7 to 1.7 out of 5","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, X, YouTube and LinkedIn); the largest audience is 59,957 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 6 clear · 1 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","","6,497 reviews · rating not read",false],["Trustindex","1.7","828 reviews",false]],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["6,497 reviews on Trustpilot","good"],["Trustindex, a review service, gathers this business's reviews from Trustindex and Yelp on one page, and its reviews are counted like any other review site's, less as many as we already count on a site we read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.","good"],["Rated 1.7 stars out of 5 from 828 reviews on Trustindex","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 3 of its pages: contact, terms and privacy","source":"website"},{"text":"Its website address was registered 23 years ago","source":"rdap"},{"text":"6,497 reviews on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (828 on Trustindex), but it falls short with only 1.7 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"}]]]},"answer":"Is petsbest.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/petsbest.com","assessed_at":"2026-10-30T16:11:26.265774+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Pets Best Pet Insurance: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/petsbest.com"}}