# Logo Products and Corporate Gifts at Pens.com, a National Pen Brand (pens.com)

Is pens.com legit and trustworthy? Truth score 76 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 76 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 7,015 reviews; Reviews.io 1.24 · 211 reviews; average 3.9
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Sells: Physical goods
- Sells to: Businesses
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 31 years
- Address: First Floor, Building 3, Finnbair Industrial Estate, Dundalk, Co. Louth, A91 XR61
- Email address: Not found
- Phone number: +44 800 145 6011
- Contact page: Not found
- Website: https://pens.com/
- Social media: Facebook https://www.facebook.com/pensdotcom, Instagram https://www.instagram.com/pensdotcom/, LinkedIn https://www.linkedin.com/company/nationalpen, YouTube https://www.youtube.com/@pensdotcom
- Latest YouTube video: Building Your Brand with Pens.com https://www.youtube.com/watch?v=k6qjF2X18mc

## Summary

pens.com's website address was registered 31 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube), with its largest audience of 47,559 followers on Facebook. Customers have left 7,015 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 211 reviews on Reviews.io average only 1.24 stars out of 5. We could not find an archive history for its website or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 31 years ago (source: rdap)
- It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube); the largest audience is 47,559 followers on Facebook (source: social)
- Great independent reputation: 7,015 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (211 on Reviews.io), but it falls short with only 1.24 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Email address information was not found from our checks. (source: website)

## How to check if pens.com is legit

To check if pens.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about pens.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 31 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://pens.com/uk/customer-care/help-centre/), about (https://pens.com/uk/c/about-us), terms (https://pens.com/uk/s/terms-of-use), privacy (https://pens.com/uk/s/privacy-policy)
- Reputation and track record: Customer reviews: 7,226 reviews across 2 platforms, rated 1.24 to 4.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, LinkedIn and YouTube); the largest audience is 47,559 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from pens.com's own pages.

- In their own words: “With trade show essentials, team gifts, and event gear, we have everything you need to get your brand out there. At Pens.com, we’re the partner businesses trust to build their brand, because that’s what we’ve done since 1966. From our first personalised pens to today’s vast assortment of custom products, we’ve been helping businesses connect with customers for 60 years.” (https://www.pens.com/uk/c/about-us)
- Who you're buying from: “We are registered in United Kingdom under company number 474116 and have our registered office at First Floor, Building 3, Finnbair Industrial Estate, Dundalk, Co. Louth, A91 XR61.” (https://www.pens.com/uk/s/terms-of-use)

## Cite

Truth Signal, Logo Products and Corporate Gifts at Pens.com, a National Pen Brand: truth score 76 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/pens.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/pens.com