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For more information, visit https://about.pypl.com/ and https://investor.pypl.com/ .","question":"In their own words"}],"reviews":[{"url":"https://uk.trustpilot.com/review/www.paypal.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":27688},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":"https://www.trustindex.io/reviews/www.paypal.com","found":true,"label":"Trustindex","rating":1.0,"source":"reviews","reviews":25},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 27 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"GB registered company (active), incorporated 3 years ago","source":"companies_house"},{"text":"Among the 1,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Address consistent across 2 independent sources","source":"facts"},{"text":"Pages read: contact, about, shipping, terms, privacy","source":"website"},{"text":"Support email: enquiry@paypal.com","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 27 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Registered office: 76 Upper Ground,, London, SE1 9PZ","source":"companies_house"},{"text":"Last accounts made up to 2025-12-31","source":"companies_house"},{"text":"Directors and ownership identified on the register","source":"companies_house"},{"text":"Filings consistent over the last five years","source":"companies_house"},{"text":"Social presence on 4 platforms: facebook, instagram, x, youtube; 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Its website address was registered 27 years ago, and is locked against transfer to someone else. It is among the 1,000 most-visited sites on the internet (Cloudflare Radar). The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 25 reviews on Trustindex average only 1.0 stars out of 5. We could not find a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 3 years ago","source":"companies_house","plain":true},{"text":"Domain registered 27 years ago","source":"rdap","plain":true},{"text":"Among the 1,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"Address consistent across 2 independent sources","source":"facts","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (25 on Trustindex), but it falls short with only 1.0 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 3 years ago","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 27 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","27,713 reviews across 2 platforms, rated 1.0 to 1.0 out of 5","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 1,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 27 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 698,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 8 clear · 1 for information","held":null,"satisfaction":[["Trustpilot","","27,688 reviews · rating not read",false],["Trustindex","1.0","25 reviews",false]],"found":{"registry":[["Its registered office at Companies House is 76 Upper Ground,, London, SE1 9PZ","good"],["Its latest accounts at Companies House run to 31 December 2025","good"],["Its directors and owners are named at Companies House","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"],["Registered with the Information Commissioner's Office (ICO) to handle personal data","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["27,688 reviews on Trustpilot","good"],["Trustindex, a review service, holds reviews customers left for this business on Trustindex itself, and its reviews are counted like any other review site's, less those from a site we already read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.","good"],["Rated 1.0 stars out of 5 from 25 reviews on Trustindex","bad"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 175,000 subscribers and 789 videos, the latest uploaded on 25 Sep 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 3 years ago","source":"companies_house"},{"text":"Its website address was registered 27 years ago","source":"rdap"},{"text":"It is among the 1,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"The postcode on its website matches its registered office at Companies House","source":"facts"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (25 on Trustindex), but it falls short with only 1.0 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is paypal.com legit and trustworthy? Truth score 89 out of 100, high truth signals: 8 of 10 public checks clear, 1 to be cautious about, 1 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/paypal.com","assessed_at":"2026-10-18T19:03:36.065546+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Pay, Send and Save Money with PayPal: truth score 89 out of 100, legitimacy confidence High, assessed 2026-10-18, https://truthsignal.com/business/paypal.com"}}