# Parcel Monkey (parcelmonkey.com)

Is parcelmonkey.com legit and trustworthy? Truth score 66 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 1 for information, 1 still being checked. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 66 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-17

## Summary

parcelmonkey.com is run by Parcel Monkey Limited, an active UK company registered at Companies House 16 years ago. Its website address was registered 20 years ago, and is locked against transfer to someone else. The postcode on its website matches its registered office. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 1 reviews on Trustindex average only 1.0 stars out of 5. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: country read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- An active UK company registered at Companies House, set up 16 years ago (source: companies_house)
- Its website address was registered 20 years ago (source: rdap)
- The postcode on its website matches its registered office at Companies House (source: facts)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (1 on Trustindex), but it falls short with only 1.0 stars out of 5 (source: reviews)

## Not found

- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if parcelmonkey.com is legit

To check if parcelmonkey.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about parcelmonkey.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: An active UK company registered at Companies House, set up 16 years ago (Clear)
- Who they are: Domain registration: Its website address was registered 20 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://parcelmonkey.com/contact), about (https://parcelmonkey.com/about-us), returns (https://parcelmonkey.com/retailer-returns), delivery (https://parcelmonkey.com/shipping-calculator), terms (https://parcelmonkey.com/terms), privacy (https://parcelmonkey.com/privacy)
- Reputation and track record: Customer reviews: Rated 1.0 stars out of 5 from 1 reviews on Trustindex (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: Waiting its turn; asked again tomorrow (Checking)
- Reputation and track record: Social presence: It is on 2 social media platforms (TikTok and YouTube); the largest audience is 150 subscribers on YouTube (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from parcelmonkey.com's own pages.

- Ways to contact them: “To get in touch, speak to a member of our customer support team via 24/7 Live Chat and we'll get back to you ASAP.” (https://www.parcelmonkey.com/contact)
- In their own words: “Parcel Monkey is the easy to use price comparison website for sending packages in the US and overseas. Your browser does not support the video tag. Founded in 2009, Parcel Monkey set out to challenge the traditional ways of shipping parcels in the UK.” (https://www.parcelmonkey.com/about-us)
- Do returns cost anything: “For some retailers, free returns are not provided especially for large or heavy items - or if the buyer lives outside of the country the goods can often be left up to the customer to find a way to return the goods.” (https://www.parcelmonkey.com/retailer-returns)
- Delivery cost: “Get a shipping quote in seconds with Parcel Monkey’s shipping cost calculator.” (https://www.parcelmonkey.com/shipping-calculator)
- Who you're buying from: “We are registered in England and Wales under company number 7097496 and have our main trading office and registered office at 1A Parklands, Lostock, Bolton, Greater Manchester, BL6 4SD.” (https://www.parcelmonkey.com/terms)

## Cite

Truth Signal, Parcel Monkey: truth score 66 out of 100, legitimacy confidence Mixed, assessed 2026-10-17, https://truthsignal.com/business/parcelmonkey.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/parcelmonkey.com