# Ourbus (ourbus.com)

Is ourbus.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 8 of 11 public checks clear, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 84 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 14,519 reviews; App Store 4.9 · 21 ratings · not counted
- Claimed: no
- Assessed: 2026-10-20

## Business details

- Founded: 2016
- Domain age: 22 years
- Address: 79 Madison Avenue, New York, NY 10016
- Email address: Not found
- Phone number: +1 844-800-6828
- Contact page: Not found
- Website: https://ourbus.com/
- Social media: Facebook https://www.facebook.com/rideourbus, Instagram https://www.instagram.com/rideourbus/, X https://twitter.com/RideOurBus, TikTok https://www.tiktok.com/@rideourbus, YouTube https://www.youtube.com/channel/UC2Tvr_wJdDW69-2JHcbT_6A

## Summary

We read 3 of its pages: cancellation, terms and privacy. Its website address was registered 22 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube), with its largest audience of 21,790 followers on Facebook. Customers have left 14,519 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 3 of its pages: cancellation, terms and privacy (source: website)
- Its website address was registered 22 years ago (source: rdap)
- It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 21,790 followers on Facebook (source: social)
- Excellent independent reputation: 14,519 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Email address information was not found from our checks. (source: website)

## How to check if ourbus.com is legit

To check if ourbus.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ourbus.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 2016 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 22 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: cancellation, terms and privacy (Clear). Pages found: cancellation (https://ourbus.com/cancellationpolicy), terms (https://ourbus.com/termsandconditions), privacy (https://ourbus.com/privacypolicy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 14,519 reviews on Trustpilot (Clear)
- Reputation and track record: App Store: Its app, OurBus: Book Bus Tickets, is on Apple's App Store, rated 4.9 out of 5 from 21 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 21,790 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## Could not be checked this time

- places

## Cite

Truth Signal, Ourbus: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-20, https://truthsignal.com/business/ourbus.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/ourbus.com