# Optimum Internet, TV & Mobile — 5-Year Price Lock (optimum.com)

Is optimum.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: no rating found yet.

- Truth score: 80 out of 100
- Legitimacy confidence: high
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Category: Broadband
- Owned by: Optimum Communications
- Sells: Subscription or membership
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Other licensed trade
- Domain age: 32 years
- Address: 1 Court Square West, Long Island City
- Email address: Not found
- Phone number: +1 877-694-9474
- Contact page: https://www.optimum.com/contact-us (linked from the site's own pages; we could not open it)
- Website: https://www.optimum.com/
- Social media: Facebook https://www.facebook.com/Optimum/, Instagram https://www.instagram.com/Optimum/, X https://x.com/optimum/, TikTok https://www.tiktok.com/@optimum, YouTube https://youtube.com/optimum/
- Latest YouTube video: Activate an eSIM on iPhone | Optimum Mobile | 2026 https://www.youtube.com/watch?v=wq6AgsXDLyM

## Summary

We read its privacy page. Its website address was registered 32 years ago, and is locked against transfer to someone else. It has 1,990 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its website's security certificate is not signed by an authority browsers trust, so browsers warn visitors that the connection may not be secure. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: about, contact, terms pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- We read its privacy page (source: website)
- Its website address was registered 32 years ago (source: rdap)
- 1,990 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- Its website's security certificate is not signed by an authority browsers trust, so browsers warn visitors that the connection may not be secure (source: dns)

## Not found

- Email address information was not found from our checks. (source: website)

## How to check if optimum.com is legit

To check if optimum.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about optimum.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; part of Optimum Communications (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 32 years ago (Clear)
- Who they are: Website details: We read its privacy page (Clear). Pages found: privacy (https://www.optimum.com/cf/privacy-policy/)
- Reputation and track record: Customer reviews: 1,990 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 41,700 subscribers on YouTube (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Be cautious)

## Could not be checked this time

- bbb

## Cite

Truth Signal, Optimum Internet, TV & Mobile — 5-Year Price Lock: truth score 80 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/optimum.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/optimum.com