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Founded in 2000, OpticsPlanet has been offering a diverse product selection for those who play, work, and serve with passion, with the best brands in optics , gun parts , ammunition , hunting gear , outdoor and survival gear , apparel , footwear , and hundreds of other categories. Beyond just selection, OpticsPlanet offers exclusive products you cannot find anywhere else, including products from TRYBE Defense , TRYBE Optics , OPMOD , and hundreds of exclusive products from many other brands.","question":"In their own words"},{"url":"https://www.opticsplanet.com/return-policy.html","kind":"returns","quote":"If, for any reason, you are not completely satisfied with your purchase, you may return most items within 30 days of receipt of merchandise for an exchange or full refund.","question":"How long you have to return"},{"url":"https://www.opticsplanet.com/return-policy.html","kind":"returns","quote":"OpticsPlanet has created a simple and hassle-free Return and Exchange process with step-by-step guidelines for your convenience.","question":"Do returns cost anything"},{"url":"https://www.opticsplanet.com/return-policy.html","kind":"returns","quote":"OpticsPlanet reserves the right to charge a restocking fee of up to 15% on returns of opened, used or damaged products and for those returns not following our Return and Exchange Instructions, or to outright refuse the return entirely.","question":"Faulty or damaged items"},{"url":"https://www.opticsplanet.com/free-shipping.html","kind":"shipping","quote":"OpticsPlanet provides FREE Value Shipping to the contiguous 48 states, DC, and to all U.S.","question":"Delivery cost"}],"reviews":[{"url":"https://www.trustpilot.com/review/www.opticsplanet.com","found":true,"label":"Trustpilot","rating":1.2,"source":"reviews","reviews":828},{"url":"https://www.sitejabber.com/reviews/opticsplanet.com","found":true,"label":"SmartCustomer","rating":1.2,"source":"reviews","reviews":269},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":"https://www.reviews.io/company-reviews/store/www-opticsplanet-com","found":true,"label":"Reviews.io","rating":1.37,"source":"reviews","reviews":98},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Domain registered 26 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Support email: sales@opticsplanet.com","source":"website"},{"text":"Support phone: +1 800-504-5897","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 25 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; 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Its website address was registered 26 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 828 reviews on Trustpilot average only 1.2 stars out of 5. Its 269 reviews on SmartCustomer average only 1.2 stars out of 5. Its 98 reviews on Reviews.io average only 1.37 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 32 complaint(s) filed against business. Of its 174 complaints closed in three years, 90 were resolved to the customer's satisfaction.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website","plain":true},{"text":"Domain registered 26 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (828 on Trustpilot), but it falls short with only 1.2 stars out of 5","source":"reviews","plain":false},{"text":"A substantial number of independent reviews (269 on SmartCustomer), but it falls short with only 1.2 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (98 on Reviews.io), but it falls short with only 1.37 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated F, not accredited; 174 complaints closed in three years, 90 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 2000 (Wikipedia) · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 26 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 1.2 stars from 828 reviews · SmartCustomer 1.2 stars from 269 reviews · Reviews.io 1.37 stars from 98 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 182,062 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","1.2","828 reviews",false],["SmartCustomer","1.2","269 reviews",false],["Reviews.io","1.37","98 reviews",false],["BBB","F","90 of 174 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 90 of its 174 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 1.37 stars out of 5 from 98 reviews on Reviews.io","bad"],["Rated 1.2 stars out of 5 from 269 reviews on SmartCustomer","bad"],["Rated 1.2 stars out of 5 from 828 reviews on Trustpilot","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 70,800 subscribers and 816 videos, the latest uploaded on 28 Jan 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 6 of its pages: contact, about, returns, delivery, terms and privacy","source":"website"},{"text":"Its website address was registered 26 years ago","source":"rdap"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (828 on Trustpilot), but it falls short with only 1.2 stars out of 5","source":"reviews"},{"text":"A substantial number of independent reviews (269 on SmartCustomer), but it falls short with only 1.2 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (98 on Reviews.io), but it falls short with only 1.37 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it F, and does not accredit it; 90 of its 174 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]]]},"answer":"Is opticsplanet.com legit and trustworthy? Truth score 72 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/opticsplanet.com","assessed_at":"2026-10-15T09:33:23.191368+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, OpticsPlanet.com: truth score 72 out of 100, legitimacy confidence High, assessed 2026-10-15, https://truthsignal.com/business/opticsplanet.com"}}