# OpenAI (openai.com)

Is openai.com legit and trustworthy? Truth score 65 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

- Truth score: 65 out of 100
- Legitimacy confidence: medium
- Customer satisfaction: mostly dissatisfied, from SmartCustomer 1.3 · 11 reviews
- Claimed: no
- Assessed: 2026-10-08

## Summary

openai.com's website address was registered 19 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 11 reviews on SmartCustomer average only 1.3 stars out of 5. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 19 years ago (source: rdap)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (11 on SmartCustomer), but it falls short with only 1.3 stars out of 5 (source: reviews)

## Not found

- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if openai.com is legit

To check if openai.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about openai.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 52 countries (For information)
- Who they are: Domain registration: Its website address was registered 19 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: contact and terms (Clear). Pages found: contact (https://openai.com/contact-sales/), terms (https://openai.com/policies/terms-of-use/)
- Reputation and track record: Customer reviews: Rated 1.3 stars out of 5 from 11 reviews on SmartCustomer (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 25 years ago (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 11,207,985 followers on LinkedIn (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Cite

Truth Signal, OpenAI: truth score 65 out of 100, legitimacy confidence Medium, assessed 2026-10-08, https://truthsignal.com/business/openai.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/openai.com