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read 3 of its pages: contact, about and privacy. Its website address was registered 30 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 5,000 reviews on SmartCustomer average only 1.6 stars out of 5. Its 29 reviews on Reviews.io average only 1.0 stars out of 5. We could not find an address, an email address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, privacy","source":"website","plain":true},{"text":"Domain registered 30 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (5,000 on SmartCustomer), but it falls short with only 1.6 stars out of 5","source":"reviews","plain":false},{"text":"A low number of independent reviews (29 on Reviews.io), but it falls short with only 1.0 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 1986 (Wikipedia) · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 30 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: contact, about and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","SmartCustomer 1.6 stars from 5,000 reviews · Reviews.io 1.0 stars from 29 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 29 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, LinkedIn, X and YouTube); the largest audience is 33,658 followers on LinkedIn","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","1.6","5,000 reviews",false],["Reviews.io","1.0","29 reviews",false],["BBB","A+","173 of 2,018 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and accredits it; 173 of its 2,018 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["It has a review page on Trustpilot","good"],["Rated 1.0 stars out of 5 from 29 reviews on Reviews.io","bad"],["Rated 1.6 stars out of 5 from 5,000 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 2,160 subscribers and 9 videos, the latest uploaded on 14 Mar 2024","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"We read 3 of its pages: contact, about and privacy","source":"website"},{"text":"Its website address was registered 30 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (5,000 on SmartCustomer), but it falls short with only 1.6 stars out of 5","source":"reviews"},{"text":"A low number of independent reviews (29 on Reviews.io), but it falls short with only 1.0 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is ontrac.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/ontrac.com","assessed_at":"2026-10-08T15:28:12.755421+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, OnTrac: truth score 79 out of 100, legitimacy confidence High, assessed 2026-10-08, https://truthsignal.com/business/ontrac.com"}}