# Nialaya Jewelry (nialaya.com)

Is nialaya.com legit and trustworthy? Truth score 77 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 77 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 169 reviews
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Category: Jewellery and watches
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 17 years
- Address: 8215 Melrose Ave, California
- Email address: customerservice@nialaya.com
- Phone number: +1 310-499-7162
- Contact page: https://nialaya.com/pages/contact-us
- Website: https://nialaya.com/
- Social media: Facebook https://www.facebook.com/NIALAYA, Instagram https://www.instagram.com/nialayajewelry, TikTok https://www.tiktok.com/@nialayajewelry

## Summary

nialaya.com's website address was registered 17 years ago, and is locked against transfer to someone else. It is on 3 social media platforms (Facebook, Instagram and TikTok), with its largest audience of 133,203 followers on Facebook. Customers have left 169 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: state read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 17 years ago (source: rdap)
- It is on 3 social media platforms (Facebook, Instagram and TikTok); the largest audience is 133,203 followers on Facebook (source: social)
- Good independent reputation: 169 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history, truth checks and authority information was not found from our checks. (source: wayback)

## How to check if nialaya.com is legit

To check if nialaya.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about nialaya.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US and Worldwide (For information)
- Who they are: Domain registration: Its website address was registered 17 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://nialaya.com/pages/contact-us), about (https://nialaya.com/pages/about-nialaya), returns (https://nialaya.com/pages/returns-exchanges), delivery (https://nialaya.com/pages/shipping), terms (https://nialaya.com/pages/terms-conditions), privacy (https://nialaya.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 169 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people have visited its website since February 2021 or earlier (For information)
- Reputation and track record: Web history, truth checks and authority: We have checked it once, on 3 November 2026 (Not found)
- Reputation and track record: Social presence: It is on 3 social media platforms (Facebook, Instagram and TikTok); the largest audience is 133,203 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## Checks we have made

Newest first, since 3 November 2026.

- 3 November 2026: First check. Score 77, High truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from nialaya.com's own pages.

- Ways to contact them: “Additionally, if you have any questions or need help with your order, you can contact us through email or phone, or visit our shop on Melrose Avenue: → 8215 Melrose Avenue Los Angeles, CA 90046 United States → Email: customerservice@nialaya.com Call: +1 310-499-7162 → Melrose Store Hours: Monday to Sunday: 10am - 6pm” (https://www.nialaya.com/pages/contact-us)
- In their own words: “Founded in Los Angeles in 2009 by Danish designer Jannik Olander, Nialaya (nee-uh- LY -uh) captures the free spirit of California while reflecting the timeless sophistication of Scandinavian design. Jannik’s background was in fashion, having worked for Ralph Lauren for many years, but his journey into jewelry began during a visit to a coastal city in India. There, a local shaman named NIALAYA inspired him to follow his dreams and prioritize purpose over profit, explaining the spiritual power of gemstones.” (https://www.nialaya.com/pages/about-nialaya)
- How long you have to return: “Eligible online purchases may be returned or exchanged within 30 days of purchase .” (https://www.nialaya.com/pages/returns-exchanges)
- Do returns cost anything: “Customers outside the United States and European Union are responsible for arranging and paying for return shipping and any associated costs.” (https://www.nialaya.com/pages/returns-exchanges)
- Faulty or damaged items: “If you received a damaged or incorrect item, submit a request through our Returns & Exchanges Portal within 30 days and select the appropriate reason, such as Damaged Item or Wrong Product Received.” (https://www.nialaya.com/pages/returns-exchanges)

## Cite

Truth Signal, Nialaya Jewelry: truth score 77 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/nialaya.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/nialaya.com.json