# Newegg Inc. (newegg.com)

Is newegg.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 75 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from SmartCustomer 2.8 · 922 reviews; Reviews.io 1.95 · 43 reviews; BBB A- · 303 complaints in three years
- Claimed: no
- Assessed: 2026-10-10

## Summary

We read 3 of its pages: about, returns and cancellation. Its website address was registered 26 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 922 reviews on SmartCustomer average only 2.8 stars out of 5. Its 43 reviews on Reviews.io average only 1.95 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 3 of its pages: about, returns and cancellation (source: website)
- Its website address was registered 26 years ago (source: rdap)
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (922 on SmartCustomer), but it falls short with only 2.8 stars out of 5 (source: reviews)
- A low number of independent reviews (43 on Reviews.io), but it falls short with only 1.95 stars out of 5 (source: reviews)

## How to check if newegg.com is legit

To check if newegg.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about newegg.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; part of Mr. Zhitao (Chairman and CEO of Hangzhou Lianluo); founded in 2001 (Wikipedia) · BBB rating A- (For information)
- Who they are: Domain registration: Its website address was registered 26 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: about, returns and cancellation (Clear). Pages found: about (https://newegg.com/corporate/about), returns (https://newegg.com/helpcenter/return), cancellation (https://newegg.com/helpcenter/pn/cancelorder)
- Reputation and track record: Customer reviews: SmartCustomer 2.8 stars from 922 reviews · Reviews.io 1.95 stars from 43 reviews (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 25 years ago (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,601,595 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from newegg.com's own pages.

- In their own words: “All things tech, built for every kind of buyer. From first-time builders to enterprise teams — Newegg has you covered since 2001. Millions of components and the deepest hardware catalog online.” (https://www.newegg.com/corporate/about)
- How long you have to return: “Services and Extended Warranties can be returned for a refund within 30 days of the delivery date if the service or warranty has not been used or redeemed.” (https://www.newegg.com/promotions/nepro/22-0073/index.html)
- Do returns cost anything: “Items 50 pounds or less: Eligible items include free return shipping labels to help simplify the return process.” (https://www.newegg.com/promotions/nepro/22-0073/index.html)
- Faulty or damaged items: “Items over 50 pounds: Items that are received by customer in defective or damaged condition qualify for free return shipping.” (https://www.newegg.com/promotions/nepro/22-0073/index.html)

## Cite

Truth Signal, Newegg Inc.: truth score 75 out of 100, legitimacy confidence High, assessed 2026-10-10, https://truthsignal.com/business/newegg.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/newegg.com