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# ncl.com

Markdown: [Snapshot](https://truthsignal.com/business/ncl.com/snapshot.md) [Full report](https://truthsignal.com/business/ncl.com/report.md)

## Website

ncl.com

Vacation Cruises – Experience Norwegian Cruise Line | NCL Set sail on your next cruise vacation with Norwegian Cruise Line. Experience cruising to destinations you’ll love. Find and book cruises.

ncl.com

One of the first images collected of this website on 25 Jan 1997

Checked on 12 Nov 2026, 20:42 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 94 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

94 / 100

High truth signals

Top 1% of businesses we’ve checked

## Business details

Category: Cruises

Founded: 1966

Founded by: Knut Kloster, Ted Arison

Owned by: Norwegian Cruise Line Holdings Ltd.

Sells: Physical services

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 31 years

Address: [NCL Bahamas, LTD LB# 88146 PO Box 88146 Chicago, IL 60680-1646](https://www.google.com/maps/search/?api=1&query=NCL%20Bahamas%2C%20LTD%20LB%23%2088146%20PO%20Box%2088146%20Chicago%2C%20IL%2060680-1646)

Email address: Not found

Phone number: [+1 866-234-7350](tel:+1%20866-234-7350)

Contact page: [www.ncl.com/contact-us](https://www.ncl.com/contact-us) Linked from the site's own pages. We could not open it.

Website: [ncl.com](https://ncl.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: Not found

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/ncl.com) · Read 12 November 2026 · 233 reviews · 1.7 out of 5 stars

[App Store](https://apps.apple.com/us/app/norwegian-cruise-line/id6510931792) · Read 12 November 2026 · 232,749 ratings · 4.8 out of 5 stars

Total 232,982 4.8 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/www.ncl.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Mostly dissatisfied · Medium confidence · From 233 reviews on 1 independent review site

App experience Mostly satisfied · High confidence · From 232,749 ratings on the App Store

## Summary

Is ncl.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, medium confidence.

We read 2 of its pages: about and terms. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 233 reviews on SmartCustomer average only 1.7 stars out of 5. We could not find social media profiles or an email address.

### Positives

- We read 2 of its pages · about and terms.
- Its website address was registered 31 years ago.
- It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.ncl.com).
- No malware or phishing warnings found for its website.

### Be cautious

- A substantial number of independent reviews (233 on [SmartCustomer](https://www.smartcustomer.com/reviews/ncl.com) ), but it falls short with only 1.7 stars out of 5.

### Not found

- Social presence information was not found from our checks.
- Email address information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Set sail on your next cruise vacation with Norwegian Cruise Line. Experience cruising to destinations you’ll love. Find and book cruises.

— NCL, in their own words

About them

Best for: “Guests are welcomed aboard with a wide variety of unparalleled onboard experiences, from award-winning entertainment, dining options, personalized service, as well as a range of accommodations that are perfect for any type of traveller.”

What makes them different: “When you cruise to Great Stirrup Cay, you can be among the first to experience Great Tides Waterpark.”

Sources [Its homepage](https://ncl.com/) [Its about page](https://ncl.com/ca/en/about)

### How to check if ncl.com is legit

To check if ncl.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ncl.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details Based in the US; serves the US and Worldwide; part of Norwegian Cruise Line Holdings Ltd.; founded in 1966 (Wikipedia)

Country

Where the company is based: US

Why we believe that: the site's structured data states its country, its legal pages give an address in United States, its terms are governed by the laws of Florida, its phone number starts +1, its postcode is a US zip code

Which countries the company serves: US, Worldwide

Why we believe that: $ prices on its homepage, its delivery page says it ships to the US, its delivery page says it ships worldwide

From Wikipedia

Type (Wikipedia): privately held company

Industry: tourism

Parent company: Norwegian Cruise Line Holdings Ltd.

Founded: 1966

Sources [Wikipedia](https://en.wikipedia.org/wiki/Norwegian_Cruise_Line)

Domain registration Its website address was registered 31 years ago

- Its website address is locked against being transferred to someone else

Domain age: 31 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=ncl.com)

Website details We read 2 of its pages: about and terms

HTTPS enabled: Yes

Contact phone number found: [+1 866-234-7350](tel:+18662347350)

Contact page linked: Yes

Hosting company: Amazon Data Services Northern Virginia

What its pages say

In their own words: “Today, we invite our guests to “Experience More at Sea” by providing them with more to see, more to do, more to enjoy, and more value on their vacation. Our award-winning fleet of 20 contemporary ships sails to nearly 350 of the world’s most desirable destinations, including Great Stirrup Cay, our private island in the Bahamas and its resort destination, Harvest Caye in Belize. Guests are welcomed aboard with a wide variety of unparalleled onboard experiences, from award-winning entertainment, dining options, personalized service, as well as a range of accommodations that are perfect for any type of traveller.”

Sources [Homepage](https://ncl.com/) [About page](https://ncl.com/ca/en/about) [Terms page](https://ncl.com/terms) [Promotion terms](https://ncl.com/cruise-deals/promotion-terms) [Terms and conditions](https://ncl.com/no/en/about/terms-and-conditions)

Search engines and AI Blocks automated visitors: its bot protection turned us away

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All blocked

Google Search: Blocked by its bot protection Googlebot

Bing: Blocked by its bot protection Bingbot

AI training

All blocked

OpenAI: Blocked by its bot protection GPTBot

Anthropic: Blocked by its bot protection ClaudeBot

Google AI: Blocked by its bot protection Google-Extended

Apple AI: Blocked by its bot protection Applebot-Extended

Common Crawl: Blocked by its bot protection CCBot

Meta: Blocked by its bot protection meta-externalagent

ByteDance (TikTok): Blocked by its bot protection Bytespider

AI answers

All blocked

ChatGPT search: Blocked by its bot protection OAI-SearchBot

ChatGPT: Blocked by its bot protection ChatGPT-User

Claude search: Blocked by its bot protection Claude-SearchBot

Claude: Blocked by its bot protection Claude-User

Perplexity: Blocked by its bot protection PerplexityBot

Sources [robots.txt](https://ncl.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints 232,982 reviews across 2 platforms, rated 1.7 to 4.8 out of 5

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/www.ncl.com) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/ncl.com) · 1.7 out of 5 stars · 233

Total · 4.8 out of 5 stars · 232,982

App Store Its app, Norwegian Cruise Line, is on Apple's App Store, rated 4.8 out of 5 from 232,749 ratings, counted in the reviews total.

App: Norwegian Cruise Line

App Store page: [https://apps.apple.com/us/app/norwegian-cruise-line/id6510931792](https://apps.apple.com/us/app/norwegian-cruise-line/id6510931792)

App Store rating: 4.8 out of 5

App Store ratings: 232,749

Visitor traffic Real people visited its website in 23 of the last 24 months

- Real people have visited its website since February 2021 or earlier
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 10,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 23

Traffic pattern: sustained

Rank jump in the last 12 months: unlisted to top 10,000 by 2025-11

Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Where its visitors are

Share of people looking up ncl.com, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United States 63.9%
- 2 Singapore 16.0%
- 3 Canada 3.7%
- 4 United Kingdom 3.1%
- 5 Germany 1.3%
- 6 Brazil 1.1%
- 7 South Africa 0.9%
- 8 Netherlands 0.7%
- 9 Australia 0.6%
- 10 Morocco 0.4%

Top 10 of 48 countries.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/ncl.com)

Web history and authority The Internet Archive first saved a copy of its website 29 years ago

Website archive history: 29 years

Sources [First archived copy](https://web.archive.org/web/19970125/ncl.com)

Social presence We could not check how big its social media following is: the check ran out of time.

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is protected: mail forged in its name is blocked

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: reject

Certificate

Security certificate browsers warn about: No

Certificate issuer: Entrust Limited

Certificate type: DV

Certificate expires: 8 Apr 2027

Hosting

Nameservers: dns31.cloudns.net
dns32.cloudns.net
dns33.cloudns.net
dns34.cloudns.net

Address: 174.129.171.68

Sources [Its DNS records](https://dns.google/query?name=ncl.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source ncl.com's DNS records

Run ncl.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ncl.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run ncl.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ncl.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source ncl.com/robots.txt

Run ncl.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ncl.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/ncl.com" title="See the full Truth Signal report on ncl.com"> <img src="https://truthsignal.com/business/ncl.com/badge.svg" alt="Truth Signal truth score for ncl.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=ncl.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/ncl.com%23change)

### Similar businesses

Other businesses in Cruises and related categories, those most like NCL first.

[77 Cruisebound cruisebound.com High](https://truthsignal.com/business/cruisebound.com) [83 Cruises.com cruises.com High](https://truthsignal.com/business/cruises.com) [33 Villa Vie Residences villavieresidences.com Low](https://truthsignal.com/business/villavieresidences.com) [47 Galapatours galapatours.com Mixed](https://truthsignal.com/business/galapatours.com) [53 Margaritaville at Sea Cruises margaritavilleatsea.com Mixed](https://truthsignal.com/business/margaritavilleatsea.com) [57 Prestige Cruises prestigecruises.com Mixed](https://truthsignal.com/business/prestigecruises.com)

[See where NCL sits on the leaderboard](https://truthsignal.com/leaderboard?page=3)

## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 94, High: https://truthsignal.com/business/ncl.com/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 1.7 × 233 (SmartCustomer) + 4.8 × 232,749 (App Store)) ÷ (7 + 232,982) = 4.8, to one decimal place

## Cite

Truth Signal, NCL: truth score 94 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/ncl.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/ncl.com.json
